Docusign Reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
21 July 2022
Recommend
CEO approval
Business outlook

Pros

Some great perks if you are ex salesforce and personally friends with the individual who manages both smb and mm teams

Cons

Not sure where to start here, there are too many to list. Firstly the company is extremely money hungry and this flows down from top level leadership and can be seen throughout the entire organisation. Customer support is atrocious both internally and externally, sales managers act like they are selling in a pyramid scheme from the 90s! By putting huge pressure on individuals to achieve their target at all costs, putting customers, work life balance, and teamwork last. If you have a bad month you’ll be threatened with a performance plan, hr will also bully employees on behalf of managers who are frustrated from loosing a few dollars because you needed to take a day or two off for a weekend away. Huge drinking culture, you are outed if you are not joining them. The only people that do and have done well here are personally connected with senior managers. They bend the rules and promote the people they hang out with on weekends, as opposed to people with years of relevant experience. This has happened time and time again and as a result everyone is leaving, if they haven’t already left. Worst diversity I’ve ever seen anywhere. Everyone who works at this company is from the northern beaches or the eastern suburbs. The docuship has long sailed and now capsized entirely, If you aren’t put off by what you have just read, the targets are impossible to hit and pay is well below industry average. The only good thing about working at the company was the trip to Seattle (mind you the training was pretty boring) but didn’t mind the free holiday! By the way they don’t even do it anymore!

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Docusign Response
3y
Thanks for sharing your feedback. We have your feedback with the leadership team.
1.0
31 Oct 2022

Complete mess

Recommend
CEO approval
Business outlook

Pros

Customers still love the product and at the core it does an excellent job.

Cons

Management and the Salesforce overtaking have ruined the culture and personality of the business. To many ‘at Salesforce we did it this way’ remarks have alienated most people - huge churn has occurred. The place is miserable. The targets would be acceptable if the tension and micromanagement was less constant. It’s just a horrible place to work and has a long way to go if it ever hopes to come back.

2.0
10 June 2022

Everyone is leaving!

Recommend
CEO approval
Business outlook

Pros

The benefits (health etc) are good

Cons

Quotas are crazy high. Everyone wants to leave.

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Docusign Response
4y
Thank you for sharing your feedback. We have shared your feedback with senior leadership team. In the meantime, we would strongly encourage you to connect with your HRBP to address your concern and feedback.
Viewing 1 - 3 of 3,633 Reviews

Glassdoor has 4,175 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.