Get ready for a long, but honest, review from a Doner Art Director.
THE JOB
If you’re thinking of becoming an Art Director here, expect to be overworked and underappreciated. Many lunches will be eaten at your desk because, on top of working nights and weekends, you’ll barely have time to breathe during your daily 8, 9, 10, 11+ hour Mon-Fri workweeks. I don’t know about other departments, but creative management is seriously disappointing. Projects that should have been assigned weeks before will often land on your desk, and they still want them ready by the next day’s due date.
I was wary of joining Doner because of the agency’s horrific Glassdoor reviews, but took a chance on the position. Sadly, most were all pretty accurate. Morale is at an all-time low, as if it wasn’t already at rock bottom.
If you’re truly creative, hang on to it! Because you won’t be using it here.
You’ll quickly learn that any creative you come up with, that’s isn't mind-numbingly boring will be killed almost immediately. Doner’s mantra is “Audacious things for ambitious brands,” though they have neither of those things. The ONLY material we produce that doesn't make you want to claw your own eyeballs out, are the Chrysler campaigns featuring celebrity endorsements. Because, you know, celebs can make even sh*t not stink.
On the rare occasion I’m assigned a project I’m actually excited about, my enthusiasm leaves as fast as it came. Thanks to lazy editors and too many cooks in the kitchen, the finished product is usually pretty sloppy. Especially when done in-house. With off-centered logos, forgotten page treatments, and poor transitions… I could do the job better myself, for a lot less money, and without it passing through a dozen people’s hands.
Now let’s talk about the number of revisions Art Directors are expected to make. It’s not uncommon to have 15+ revisions BEFORE a draft even makes it to client. You’ll develop greater patience as you update decks again, and again, and again. Adding dates that the account team never provided, revising post dates that they had wrong, updating your partner’s copy, revising concepts, only to return to a previous version, and back again. Then the idea is killed anyway.
To make matters worse, higher-ups allow the account team to act as if they are CDs. Even after my work has been approved, I’ve done rounds of revisions because account disapproved and “they know the client better than we do.”
THE CULTURE
As if the quality and quantity of work wasn’t bad enough, the management and culture are just as bad. How we got stuck with Eric, Doner’s new CCO, after Rob Strasberg left is beyond me. The guy is a hack, and huge tool who leads by intimidation. I can’t say I’ve heard a single co-worker say they actually like the guy. At a great agency, a great CCO should be personable. A leader. A mentor. With this guy, I’ll go out of my way to avoid an interaction.
Doner also shows zero loyalty towards its long-time employees. They will suck the life out of you for as long as they can, then spit you right back out. Here, you are nothing more than a paycheck, and once it become too high, you’re gone. There are sizeable layoffs each year, where employees who’ve been with the agency for years, are kicked to the curb for cheaper juniors. While unexpecting juniors are kicked to the curb as collateral.
Doner is currently facing a lawsuit for firing a CD that had been with the company for 9+. This was THREE days before her 60th birthday, the age at which they would have owed her a pension. A woman was sexually harassed by a CD, then shamed into deleting her own Glassdoor review about the ordeal.
Nothing this agency does feels authentic. Every do-gooder stunt Doner pulls is nothing more than just that, a show. The Exit 3:2 walkout, supporting equal pay for between genders, was a joke. Doner may pay men and women equally for equal positions, but as others have said, it’s a Boys Club. There are very few women in roles of leadership, and men seem to be hired and receive promotions much more often than women. If Doner was as well-versed in advertising as they are in shady business practices, they may still be relevant.