DrAxe.com Reviews

4.9

93% would recommend to a friend

(17 total reviews)

Evan Tardy

92% approve of CEO

91% positive business outlook

DrAxe.com has an employee rating of 4.9 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DrAxe.com employee rating is 36% above average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

17 reviews
3.0
5 Mar 2018
Recommend
CEO approval
Business outlook

Pros

As much experience as you want to gain. If you hustle, you can leave with a ton of great knowledge in the digital marketing space. There are some really wonderful people there, if you're lucky enough to get to know them.

Cons

Unfortunately, there are some definite cons, which is why turn over is so high. The common thread you see in these glassdoor reviews is an issue with communication. And it's not just a little problem. The frustrating part is, this is not the fault of the employees, it's a problem with the owners and leaders. They’re aware of it, but fixing the issue is simply not a priority. As someone who was very dedicated to my job and my team members, I was sad to see the culture deteriorate and distrust begin to spread amongst the team. It’s simply due to layoffs, firings, people quitting, and unsuspected/unannounced changes. All of which are problems linking back to a lack of communication and transparency from the leaders of the company. And those leaders aren’t going anywhere. There is often a sense of competition for who can stay at the office the latest, which, for me, was not something I was interested in. Personally, I advocate for efficiency over duration in a work environment. For a natural health company, draxe.com really has no work-life balance to speak of (outside of customer service and a few other specific roles). If you do plan to keep overtime to a minimum, your lack of willingness to be on call at every moment will be noted. If you don’t get pressured into it over time (having all your work apps on your phone, communication on weekends, staying late on demand), you’ll be considered less hard-working than others. You will need an unrelenting “go-with-the-flow” attitude to make it at draxe.com. I rate it a 3 out of 5 because I was able to gain valuable experience, however, there were an equally disappointing number of unnecessary hurdles and poor decisions made while I was there.

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DrAxe.com Response
8y
Thank you very much for this extremely thoughtful review. We welcome and value honest, thoughtful, constructive criticism as we work to make this company a wonderful place to work. Communication is indeed an large opportunity for the company. Many on the team have expressed this in quarterly check ins and engagement surveys. Making the move from a start up to small business to medium sized business, we have experienced the common growing pains of that journey. Leadership has indeed made this a priority as the company has made many strides forward in this area through regular weekly stand ups, monthly company wide stand ups, company wide email announcements, and company wide newsletters. The feedback from the team over the last 18 months has shown a drastic improvement in this area (results of check ins and engagement surveys point to this), yet at the same time, you are correct that opportunity still abounds in this area. We are glad that you feel you gained a wealth of experience while on the team. It is never the desire of the company for our team members to work relentlessly. Our unlimited PTO plan was rolled out last year to give our team the flexibility to take time off when needed. The People Ops team regularly checks in to ensure team members are taking time off. We do wish this aspect of your time with us had been brought to our attention in order to give us the opportunity to address it. Again, thank you for your thoughtful and constructive feedback.
5.0
6 July 2016

Amazing for some people, horrible for others

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with brilliant people in all areas of the business. From customer service to product dev to social media to marketing, these are seriously some of the most talented people on the planet. But the crazy thing is nobody is resting on their laurels. Everyone is looking to grow and there are tons of opportunities. You're always encouraged to be innovative, think big, and create something new -- even if that means challenging the status quo and breaking all the rules. Like anything in life, you'll get out what you put in. If you're looking for a place to coast or a straight up 9-5 work life, then this probably won't be a good fit for you. But if you're willing to work hard (and be rewarded for the work you do), then this may be just the change you've been looking for. The salary is competitive and benefits are on the way. 100% self motivating work environment. No dress code. Monthly (and generous) stipend of the products.

Cons

You have to be self motivated. NO ONE will hold your hand. Your team is there to support you. But the key is that word: support. No body is going to do your job for you. If you need constant affirmations from management and aren't willing to push yourself, this company isn't for you.

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DrAxe.com Response
9y
Thank you so much for this feedback! This feedback to leadership is vital and welcomed and drives change within our team. One of the most recent changes is the addition of health benefits! And we are currently building an onboarding process that gives each new team member the foundation they need to succeed in their new role!
5.0
5 Mar 2018

Amazing Culture, Great Leadership and Talent!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People: In my experience, it starts with the leadership no matter where you go, and the team here is what has truly impressed me. People, especially the leadership, reinforce the culture and they have created an environment that is open, transparent, innovative, entrepreneurial, not mired by bureaucracy, and emphasizes personal development and growth. Everyone here is talented and willing to help out whenever needed. Work: The work has been very rewarding especially given that we are in the health and wellness space. Knowing that you are impacting the health and lives of customers is very satisfying. In addition, the company is on an incredible journey and its growth and success is very exciting. It's insane that Nashville locals are not more familiar with this company and its immense success and amazing products (#1 in TN in Inc 500 fastest growing companies, #35 nationwide in 2017?!) . The fast growth is very exciting and there are tons of opportunity to help effect change and make a real impact. This company takes many pages out of top business development books. They truly care about the people and constantly iterating to become better. They don't micromanage, and I have definitely not seen any of the negative/toxic bullying or cussing out that was mentioned in previous reviews. If you are not willing to grow and push yourself, maintain high standards, or be a team player, this isn't the place for you.

Cons

Because of the fast-paced environment, you have to be able to adjust and be flexible. For some that can be hard to adapt to, but they try to fail fast and learn faster.

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DrAxe.com Response
8y
Thank you very much for your feedback, and specifically surrounding communication. While this is improving, there is still opportunity for improvement. We will continue to iterate on improvements!
Viewing 1 - 3 of 17 Reviews

Glassdoor has 18 DrAxe.com reviews submitted anonymously by DrAxe.com employees. Read employee reviews and ratings on Glassdoor to decide if DrAxe.com is right for you.