The lived experience is that profit feels most important, frequent reference to EBITDA, fee size etc, it feels in the meantime that a lot of the systems and processes are left to suffer and are under invested.
HR feels stretched given the number of people issues they’re facing. You could say average tenure is strong but that’s because new staff are in a revolving door. Talks around progression but rarely see it.
Commission scheme changes frequently and the arbitration model does not promote team work or culture, battling it out over a percentage on origination. It is always in favour of the business not the people behind it. Taxes limit earning and months go by before statements are confirmed.
Bandaids are put over key issues and questionable practices over staff having managed exits from several business units.
The premium service preached isn’t practiced internally and questionable if the business / all people in it would pass its own deep referencing service.
Socials and incentives from the business are underwhelming. Benefits are average, pension poor, no inflationary pay reviews, under-professionalised for the scale.