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      DreamHost

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      DreamHost Reviews

      3.9

      73% would recommend to a friend

      (51 total reviews)

      Michael Rodriguez

      85% approve of CEO

      55% positive business outlook

      DreamHost has an employee rating of 3.9 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DreamHost employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      51 reviews
      1.0
      20 Oct 2018

      Poor management and toxic culture

      Tech support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free lunch once a week, paid benefits, casual work environment, snack bar.

      Cons

      Everyone in management are friends and watch each others back. Most of them don’t care about low tier employees and those employees suffer because of that. Livechat/tech support is terribly managed. Lots of key developers have been leaving as well and DreamHost’s answer is to out source development. They try to look like a forward thinking company but really the DreamHost ship is sinking. HR has no clue what they are doing as well as the whole company is a HR nightmare. Drug abuse and sexual harassment is a huge problem.

      2.0
      29 Mar 2019

      A frustrating environment

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good insurance options Plenty of great people An industry with some exciting challenges and opportunity

      Cons

      Unreliable leadership Lack of communication Minimal room for growth unless you play politics

      1.0
      15 Feb 2018

      Live chat drains you mentally

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Cool work environment cool co-workers great benefits

      Cons

      Terrible pay compared to UB or any other department. Live Chat handles everything from sales, dreampress, wordpress, to dedicated servers and some cloud issues yet the pay is way below average. The abuse you get from customers daily is not worth the benefits dreamhost offers. Management on your back 24/7 for not meeting quota or your goals adds on to the stress of the Job. Just like the previous review management only cares about numbers and wait times. How do you expect to give great support in a short amount of time to meet the BS quota. also, the fact that a lot of older workers are making LESS than the new employees is also BS. This company was great to work for before live chat even came into the picture because not only did management care about their employees the stress of the job did not exist. I feel sorry for anyone joining the live chat team because it is completely mentally draining.

      Viewing 1 - 3 of 51 Reviews
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      Glassdoor has 60 DreamHost reviews submitted anonymously by DreamHost employees. Read employee reviews and ratings on Glassdoor to decide if DreamHost is right for you.