Wages are much too low. Especially when you consider the sheer volume of work and day-to-day annoyance (standing all day, inadequate bathroom and lunchroom facilities, a lot of cliques, unprofessional managers). The days are long and the shifts antisocial, and as such, staff enthusiasm and motivation ebbs more than it flows. Some people, across the three branches I worked in, really hate their lives in Dubray. You're at the mercy of staff and managers who range from helpful and really lovely to completely and utterly inept and sociopathic. Customers are a mixed bag, of course, but that's the job (expect a lot of stressed-out screaming throughout December). To circle back to pay, you can find the requisite salary guidelines online, and considering the cost of living in 2026, it's a disgrace on every level. Advancement is very slow, never guaranteed and also poorly paid. Only the deluded or those who lack real ambition in life would be happy here.