Dunelm Reviews

3.6

62% would recommend to a friend

(2,792 total reviews)
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Clo Moriarty

67% approve of CEO

57% positive business outlook

Dunelm has an employee rating of 3.6 out of 5 stars, based on 2,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunelm employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
5.0
25 Feb 2022

Lovely place to work

Recommend
CEO approval
Business outlook

Pros

Flexible hours, fixed days off, 15% company discount. Colleagues and team leaders are always there to help you. Excellent management.

Cons

No paid sickness, no paid bank holiday, no paid extra hours. The salary increase after the temporary term is very minimal.

5.0
10 Nov 2021

lovely place to work

Recommend
CEO approval
Business outlook

Pros

Friendly environment and colleagues, flexible hours

Cons

Never chance to sit down, little bit hard especially for long shifts.

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Can be slow and easy at times. Good to work in a team

Cons

When it gets busy, it gets busy. Customers are rude.

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Dunelm Response
2mo
Thanks for taking the time to leave a review. We value your feedback and thoughts, and will pass these onto the relevant teams.
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Glassdoor has 2,960 Dunelm reviews submitted anonymously by Dunelm employees. Read employee reviews and ratings on Glassdoor to decide if Dunelm is right for you.