ECI Group Reviews

3.6

69% would recommend to a friend

(70 total reviews)
avatar

Seth Greenberg

79% approve of CEO

68% positive business outlook

ECI Group has an employee rating of 3.6 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

70 reviews
2.0
15 Mar 2017

One Word: Micromanagement

Recommend
CEO approval
Business outlook

Pros

My Regional Manager, my Property Manager, and my direct coworkers were awesome. I also loved my property. Leasing bonuses were good, but there was still a little room for improvement.

Cons

If you have experience elsewhere in Property Management, you will hate working for ECI: -They do everything backwards. -They do not trust their property level employees. -Leasing Agents share one common email address, making it impossible to effectively manage communication with prospects. -Yardi's most basic functions are blacked out and replaced with a form that you need to complete and send to corporate. -Uniforms are expensive and you will be charged for them even if you turn them in after giving proper notice. -PTO is the worst I've seen in this industry(6 days for the first year, taken only after your first 6 months). -Most Corporate Office employees are rude and seem to have no idea what they are doing. They do not effectively communicate with their properties and it's as if they have no idea what actually happens in a leasing office.

3.0
21 Nov 2021

A Company With Very Little Diversity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One good thing about ECI is they will give you an opportunity to work in the property management industry even if you don’t have any experience. The company is not too large which is good as far as getting to know anyone.

Cons

ECI Groups is not a bad company to work for and it is not a great company either especially if you are a minority. There are not any minorities on the leadership team and very few at the corporate level. They have some of the worst benefits that I have seen. You have to work six months to get 5 days of PTO. The company is very cliché and they look out for their friends and it's a lot of favoritism within the company. The training is terrible. There really is not any training, you just learn as you go.

2.0
11 Sept 2016
Recommend
CEO approval
Business outlook

Pros

The best part of working for this company is the networking opportunities. You'll meet some amazing co workers at other sites, a small handful of corporate employees who actually care and vendors that will change your life. Jeanne Pierce from Appliance Warehouse and you will even get a chance to train with Dr. Debbie Phillips. I think upper level management are happier with their heads in the sand. A couple of years ago a survey was sent to all employees, I believe it was meant to gauge the atmosphere and overall happiness of the current employees. That survey hasn't been conducted again because apparently the truth was a hard pill to swallow. The training program was something to brag about, now it is non existent and basically a joke. If you read our website the company brags about how employees are trained and competent before being placed on site, that is a bold lie. Most employees have to wait weeks before receiving any formal training and once they do have an opportunity to train it is for a short period of time and with someone who hasn't worked onsite in years or with someone who works at a different community. And with this company they like to think that all properties are being run the same but that just isn't true. Every manager does something differently. One manager may use paper guest cards while another only uses the Property management system to document everything. Most managers hide in their offices claiming to be bogged down with emails that they have to respond to from corporate instead of responding to the residents of their community. ECI SAYS PEOPLE TAKE PRIORITY OVER PAPERWORK. It's all fluff. The bottom dollar matters to them, you as an employee don't matter, the residents don't matter just the bottom dollar.

Cons

Compensation is far below the industry average. On site employees are treated as lower class citizens. Onsite employees are expected to sell the property, maintain the property and to do so with a smile on your face. However, you aren't told that the residents aren't happy, some of the communities are old and are being fixed with band aids and minimal budgets all while corporate staff gets on a corporate jet and flys to the brand new property in Miami, boasts about how wonderful that and other new communities being built are amazing but how about wile fix roofs, get rid of roaches, add parking and landscaping, update kitchens and bathrooms in already existing communities? Regional Managers are tired, they must be because they certainly don't care about anyone other than themselves and the property managers. If you need a regional manager go look in the property managers office. They take no time at all to talk to maintenance or office staff but when an inspection approaches and things are sub par they will yell in your face as if things just became sub par. Get off your rear end and take a look, inspect the ground and the apartments, go talk to the residents. They won't... The whole head in the sand thing again. "Overtime" is just as bad as saying another four letter offensive word. You're expected to "manage" a 40 hour work week. So basically if you are on call and work 10 hours on the weekend you don't get 10 hours overtime, you don't even get to leave at 4 on Wednesday and take Thursday off what you can do is take a longer lunch but be interrupted by your supervisor or residents while you take your long break. You can come in a little later in the morning but then you might get spoken to like a toddler because your supervisor got amnesia overnight and forgot you were told to do so. You'll be pulled in all directions like little orphan Annie because properties are under staffed or staffed by people who just don't want to work.

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Glassdoor has 70 ECI Group reviews submitted anonymously by ECI Group employees. Read employee reviews and ratings on Glassdoor to decide if ECI Group is right for you.