Does ECI Software Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ECI Software Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECI Software Solutions. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at ECI Software Solutions?

74% of ECI Software Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECI Software Solutions 4.2 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at ECI Software Solutions?

Product Support Specialist (22) , Account Manager (11) , Manager (10) , Project Manager (10) , Regional Sales Executive (10) , Sales (10) , Business Development Representative (BDR) (7) , Implementation Specialist (7) , Software Developer (7) , Consultant (6) , Implementation Consultant (6) , Business Analyst (5) , Senior Consultant (5) , Senior Software Engineer (5) , Software Engineer (5)

What are the pros of working at ECI Software Solutions according to real employee reviews?

"ECi has invested in building and growing a great culture for its employees and it worked!" ((in 37 reviews)); "So far the people I work with are great" ((in 36 reviews)); "good work life balance" ((in 26 reviews)); "Benefits are good" ((in 15 reviews)); "We get to work from home, but other than that, nothing good has come out of it." ((in 14 reviews))

What are the cons of working at ECI Software Solutions according to real employee reviews?

"Bad salaries" ((in 14 reviews)); "Great training but not meant for the division I was in so I had to take what I could from the training given and train myself." ((in 8 reviews)); "Sales organization seems to be poorly managed, teams within the division essentially compete agains each other and the upper management doesn't seem to understand how to fix problems within the division." ((in 8 reviews)); "Bad managers that do not help in a timely manner" ((in 8 reviews)); "Annual raises can be a bit low" ((in 6 reviews))

What are employees saying about ECI Software Solutions redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ECI Software Solutions redundancy and their outlook for job security at ECI Software Solutions in 2026.

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ECI Software Solutions

ECI Software Solutions reviews about "salary"

65% positive business outlook

Ratings by category

4.2

Work/Life balance

4.0

Diversity and inclusion

4.0

Career opportunities

3.9

Culture and values

3.7

Compensation and benefits

3.6

Senior management

Reviews by job title

36 reviews

3.0

17 Dec 2024

It's OK

Software engineer

Recommend

CEO approval

Business outlook

Pros

Free time Nice colleagues Work from home

Cons

Bad salaries Bad time management

ECI Software Solutions Response

Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate your autonomy and colleagues. However, we regret that you have encountered challenges with time management and your compensation. If you would like to discuss your concerns further, we encourage you to contact your HR representative.

4.0

5 Mar 2025

Great Place to Work

Business analyst

Recommend

CEO approval

Business outlook

Pros

Competitive salary and benefits Most roles are fully remote with rare in-person meetings or travel Great people to work with

Cons

They don't have a self-directed brokerage 401k option.

ECI Software Solutions Response

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy your colleagues, compensation, and our culture. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer.

4.0

6 June 2025

Great company and greater team members

Software engineer

Recommend

CEO approval

Business outlook

Pros

Very flexible and comprehensive. Good management and good salary

Cons

We work remote and sometimes I miss having a reunion or event with the team

ECI Software Solutions Response

11mo

Thank you for taking the time to write a review! We appreciate hearing about your personal experience and are glad to learn that you enjoy the flexibility, supportive management, and competitive salary at ECI. We care deeply about our employees and are happy to hear that you value what ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work!

4.0

20 May 2026

Great work-from-home options but salaries lag behind

Lead quality assurance engineer

Recommend

CEO approval

Business outlook

Pros

Work from home is great. AI-forward company

Cons

Salaries appear to be lower than market averages

ECI Software Solutions Response

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy working for an AI-forward company and the ability to work from home. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.

4.0

19 Dec 2024

Great Company with Lots of Opportunity

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Growing company Lots of growth opportunity Invest heavily in learning and development Great people Depending on your role - good flexibility with hours

Cons

Everyone has a lot on their plates so you often end up working beyond a regular 40 hour work week Salaries are not competitive

3.0

15 Jan 2025

Learn new things also ....

Software developer trainee

Recommend

CEO approval

Business outlook

Pros

You will learn new things and good training

Cons

Less job security Low salary hike

ECI Software Solutions Response

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our learning and development opportunities.

4.0

9 Oct 2025

Overall good place to work

Support analyst

Recommend

CEO approval

Business outlook

Pros

Good work colleagues at my level. Salary was ok for that time period.

Cons

Definite favouritism from management, people getting promotions and failing, but covered by their manager when it was obvious to all. Could be toxic environment because of the above.

ECI Software Solutions Response

7mo

Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated your colleagues and salary during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding favoritism and advancement concerns. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.

4.0

1 Aug 2024

Fun While it Lasted

Project manager

Recommend

CEO approval

Business outlook

Pros

* great manager * great work/life balance

Cons

* salary far below market * leadership isn't as transparent as they'd like for you to believe

ECI Software Solutions Response

Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated your manager and work life balance during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding compensation and communication. We take transparency seriously and we apologize for any communication gaps you may have experienced in this regard. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.

5.0

6 Nov 2024

Supportive and understanding people

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- ECI is a company where you can feel support and care from colleagues even if you work remotely. - My team is cool. - People are very helpful and understanding, from the colleagues of the same level up to the management. - The HR are always accommodating and kind to help.

Cons

Need for the salary increase

ECI Software Solutions Response

Thank you for taking the time to share your experience! We are glad to learn that you enjoy the support and community here at ECI. We appreciate your feedback surrounding compensation; if you would like to discuss your concerns further, we encourage you to contact your HR representative. Thank you for all you do to help make ECI a Great Place to Work!

5.0

9 July 2025

Great culture, remote work, and leadership that lives the values

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Supportive teammates, transparent leadership and a community of people that act with kindness and professionalism.

Cons

Salary is lower than others in the market. That said, the market is volatile and the lower comp is outweighed by all that ECI has to offer.

ECI Software Solutions Response

10mo

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy the great culture, remote work flexibility, and leadership that lives our values. We care deeply for our employees and as such, we are happy to hear that you appreciate all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.

Viewing 1 - 3 of 36 Reviews

Jobs at ECI Software Solutions

Application Support Technicians

United States

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Customer Success Manager II

Senior Manager of Professional Services

Remote

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Product Marketing Manager

United States

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ECI Software Solutions

ECI Software Solutions reviews about "salary"

Ratings by category

Reviews by job title

It's OK

Great Place to Work

Great company and greater team members

Great work-from-home options but salaries lag behind

Great Company with Lots of Opportunity

Learn new things also ....

Overall good place to work

Fun While it Lasted

Supportive and understanding people

Great culture, remote work, and leadership that lives the values

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