EE Reviews

3.5

60% would recommend to a friend

(1,832 total reviews)

Claire Gillies

57% approve of CEO

46% positive business outlook

EE has an employee rating of 3.5 out of 5 stars, based on 1,832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EE employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
8 Oct 2024

EA - Review

Recommend
CEO approval
Business outlook

Pros

A very great company, nice work environment

Cons

Less car park availability, Office location could be better

2.0
9 Dec 2017
Recommend
CEO approval
Business outlook

Pros

The people! Staff are brilliant and tend to enjoy the work environment MOST of the time. Recent pay rise FINALLY means you're getting paid what you would to stack shelves at Tesco. Incentives & prizes are very very good I've won Phones, Smart Home Speaker, £400 of Amazon Vouchers and £200 of Argos. Company phone plan is Amazing 75% staff discount on a handset meant I could get 100gb of data on an iPhone X with an annual upgrade and a series 3 Apple Watch for under £40pm! Progression & development is a Pro & Con (you'll see why..) The above is a pro however your progression is very much down to you and you have to push for it! It's also very VERY BIAS. Company car hire for business trips. Roadshows always good fun. 5 friends & family discounts of 30% off monthly every year!

Cons

Targets HIGHLY unrealistic (unless you work in one of VERY few high performaning stores then you're likely never going to hit Gold or Platinum banding on commission. (Silver & Bronze hardly worth it unless you're a store manager and even then pathetic!) They also recently changed the commission structure making it harder for you to achieve and even worse that you have to rely on everyone elses performances if the store doesn't hit you're not getting paid! They will string you along with promises of development and progression to retain their best staff despite RARELY being able to fulfill the empty promises. Theres an awful amount of pressure surrounding daily performance if you haven't hit a specific target by 5pm they throw you into a "focus" group lol more like pressure group! They don't appreciate over time or extra hours. I worked at 5 stores in just under 3 years all are the same. All high pressure, all ungrateful. Can be very cliquey They take an awful long time to get expenses. Refuse holiday if it's not ideal. Do not care about Christmas the decor is down on Christmas eve and you're back in selling tablets on boxing day because that's more important than spending time with your family at christmas Pos changes!!! OMG every week like the pos team at head office have nothing better to do. Literally.. Company only cares about new connections even more than profit loool.

1.0
31 Oct 2014

Riddled with incompetence

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work life balance (flexible and home working), though it depends on what team you're in within head office.

Cons

Appallingly low salaries, huge cronyism the only way to progress professionally. HR processes totally divorced from employee experiences. Financial backing uncertainty for anything but 4G, with money likely to be promised and then pulled away several times during any year - whether by finance, or your own director trying to book Opex as revenue and hide what a poor job he's made of profitability, even when it's a drop in the ocean. Many senior level people seemingly woefully out of their depths and therefore showing blatant favouritism to yes men, or people who will do large swathes of their jobs for them so they can coast. Actually, that's hit the nail on the head: most of senior leadership content to coast through the rest of their careers without ever taking risks or innovating. Frequent redundancies that are purely tactical in nature (make EE appear profitable to the owning companies, France Telecom and Deutsche Telekom).

Viewing 1 - 3 of 1,832 Reviews

Glassdoor has 1,903 EE reviews submitted anonymously by EE employees. Read employee reviews and ratings on Glassdoor to decide if EE is right for you.