EMR Group Reviews

2.2

30% would recommend to a friend

(11 total reviews)
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Jeff Auerbach

30% approve of CEO

34% positive business outlook

Reviews by job title

11 reviews
1.0
2 June 2015

Unacceptable turnover rate

Recommend
CEO approval
Business outlook

Pros

Small, fast paced company with few employees. You'll most likely ONLY work 8-5. Not too many customer visits, as most problems are handled remotely.

Cons

Personnel turnover rate was very high, about 6 months, and never explained.Never reimbursed for travel mileage or expense items, as stipulated in my contract. Little to no documentation as to the customers' HW&SW config that we supported, or who the callers were in advance. Management took frequent trips out of country to attempt pursue another business. Employees were obviously intimidated by upper management.

1.0
25 Nov 2014
Recommend
CEO approval
Business outlook

Pros

If you start here, it will be short term employment. (which is the good part as you do not want to work for this person). The people you meet outside the company are nice, genuine Tucsonans.

Cons

The owner; he cares for no one but himself. He is from NYC, and has brought a selfish-lack-of-respect behavior with him. Ask him to take recognize your hard work with an award and you will watch his face cringe. Do not trust the owner while he is smiling at you.

1.0
24 Feb 2016
Recommend
CEO approval
Business outlook

Pros

I was happy to receive a job offer after a short interview, that seemed to focus on my anticipated work ethic and ability to jump over backwards to help support the company.

Cons

There are certain companies that perform well in regards to keeping morale elevated, being transparent with employees, and completing exercises that recognize good performance; this company does not. In my short time with emr group I experienced: 1.) my coworker simply not showing up on a work day with no explanation as to why (was it something bad the employee did or was it a cost savings measure?). 2.) my efforts to go above and beyond at several customers within the same business day go unrecognized 3.) management traveling from the area unannounced, leaving me to make up my own priorities 4.) management's attempts at making this seem like a company, yet not investing in the staff, back end business infrastructure, and company staples 5.) lack of expectations by management, therefore setting a tone for failure 6.) low wages, and essentially no benefits to be thankful of 7.) seemed to be an ongoing effort to change things rather than evaluate what's working There are many businesses that perform similar cookie-cutter managed services support in Arizona. Although emr group tends to market their services towards health care, their services are only as good as their staff, and the owner does not make it a habit of caring. I suggest searching for employment with any company that could easily do what emr group provides.

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Glassdoor has 11 EMR Group reviews submitted anonymously by EMR Group employees. Read employee reviews and ratings on Glassdoor to decide if EMR Group is right for you.