Does EPIC Assist pay their employees well?

According to anonymously submitted Glassdoor reviews, EPIC Assist employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at EPIC Assist. This rating has been stable over the past 12 months.

How satisfied are employees working at EPIC Assist?

31% of EPIC Assist employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EPIC Assist 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at EPIC Assist?

Employment Consultant (11) , Regional Coordinator (2)

What are the pros of working at EPIC Assist according to real employee reviews?

"some nice people work here" ((in 3 reviews))

What are the cons of working at EPIC Assist according to real employee reviews?

"The RC and management is completely negligent and incapable of leadership, instead uses threats of warnings, micromanagement and Bullying tactics to threaten staff into meeting unrealistic KPI's instead of addressing the core issues." ((in 5 reviews)); "When I started we had the most amazing manager, when she left due to needing to increase career opportunities that were unavailable to Epic, we were left without a manager for 8 months." ((in 3 reviews)); "They do not base it off the work that you do and most of the Senior Leadership Team members do not know staff names or little about how the staff member works in a team etc. which would be beneficial for a new employer to know." ((in 2 reviews)); "The pay is lousey" ((in 2 reviews))

What are the top reviewed EPIC Assist locations?

Brisbane , Gold Coast , Launceston , Melbourne

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EPIC Assist

EPIC Assist Reviews

2.4

31% would recommend to a friend

(23 total reviews)

20% positive business outlook

Ratings by category

2.7

Diversity and inclusion

2.6

Work/Life balance

2.4

Culture and values

2.4

Career opportunities

2.3

Senior management

2.3

Compensation and benefits

EPIC Assist has an employee rating of 2.4 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The EPIC Assist employee rating is 36% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

23 reviews

1.0

18 Mar 2026

They don't practise what they preach

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Making a positive difference to a participant's day

Cons

Prevalent biased culture, particularly at executive level. No recognition for dedicated lower level employees. Very low pay rates for this industry.

3.0

24 Aug 2025

Required Good Self Management

Senior employment consultant

Recommend

CEO approval

Business outlook

Pros

Excellent support when meeting KPIs

Cons

Support is replaced with stress even when changes are environmental - changes to rules and tenders made this a very difficult inductry to meet required KPIs - like many companies in this field, middle management became very heavy - oppressive oversight at a result creating an adversarial work environment. Managment often added little value

5.0

18 Aug 2025

Was fun

Employment advisor

Recommend

CEO approval

Business outlook

Pros

Met lots of interesting people. My manager was very supportive.

Cons

KPIs were difficult to reach every month.

Viewing 1 - 3 of 23 Reviews