ESM Group Reviews

3.9

69% would recommend to a friend

(23 total reviews)

William Downing

88% approve of CEO

82% positive business outlook

ESM Group has an employee rating of 3.9 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESM Group employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

23 reviews
2.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Reasonable rates; cordial and experienced colleagues; somewhat flexible hours (based on client's expectations); many opportunities to gain tutoring experience for novice tutors/mentors

Cons

Poor support by management; too few check-ins with remote mentors; very poor communication after on-boarding

1.0
15 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The rate for essay coaching and feedback hours is high and you can make your own schedule.

Cons

The company is composed of remote workers with minimal contact between them and the part-timers logging their own hours on the company platform. Communication is poor. Oftentimes you have to play telephone to address issues and many processes are not systematized or are needlessly convoluted. The rate for other work significantly drops to just above minimum wage. Hours are largely dependent on how many students you're paired with and how committed those students are to the college application process. If your students are uncommunicative and unreliable or prone to procrastination, your pay will plummet. It was unclear that you received students through counselors pitching your services to parents, meaning you are not directly involved in how many clients you have. This lack of involvement in the process means you are entirely dependent on the company to recruit and pair you with students. This can lead to shockingly few hours per week, well under the range stated during onboarding.

5.0
10 Aug 2024

Great culture

Recommend
CEO approval
Business outlook

Pros

Great culture and a caring culture

Cons

You need to get used to the work life balance of later hours as a tutor

Viewing 1 - 3 of 23 Reviews

Glassdoor has 25 ESM Group reviews submitted anonymously by ESM Group employees. Read employee reviews and ratings on Glassdoor to decide if ESM Group is right for you.