ETC Reviews

4.1

76% would recommend to a friend

(121 total reviews)

Dick Titus

77% approve of CEO

66% positive business outlook

ETC has an employee rating of 4.1 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ETC employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

121 reviews
2.0
17 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Lots of friendly people. Very easy to maintain work life balance, just put in a reasonable amount of work and you should have a good time. The networking department in particular is a good place for software engineers. They have a good understanding of what is needed to develop software in a sustainable fashion. They also have a good grasp of how requested changes will impact timelines and other parts of the company, then adjust and communicate as appropriate. Networking is also pretty proactive about issues, and avoids being in "fire fighting" mode as much as possible. I don't think I can say enough nice things about the people and environment in the networking department. Good company to be at if you are interested in the lighting industry. Middleton offices are very nice. Having a deli on premise is awesome. Benefits are pretty good. Overall a good place to be if you don't mind the company quirks. Your mileage may vary and this is why my rating is so low. I don't think this is a good place for software engineers who want to deliver high quality work.

Cons

The company as a whole is probably anywhere from 1-3 decades behind in software development practices. It's 2021, c'mon folks :) There are of course exceptions to this, but a culture of getting software out the door ASAP has created behemoths of code that can't hold themselves up under their own weight. And the company structure really isn't set up for software development. Some managers do not have any experience in the field they manage and are unwilling to listen to anyone except for more senior engineers (or themselves), even when they might be wrong. Absolutely agree with another review that "They will work naive suckers into the ground that don't know any better or have too much to lose to say no." They absolutely have too much to lose with how ineffectively the development of some software projects are and with how spread thin everyone is. There are some senior engineers who are excellent case studies in ego and Expert Beginner-ism. They lack a grasp of what modern software development is and why it might be better than their current approach. Or even that things could be improved for some marginal cost. Some folks seem to be stuck in constant near sighted mode and can't step back to see the bigger picture, to look at long term growth and sustainability of a project. And many projects are around for a long long time. The cost/benefit value of implementing more automation seems absolutely lost on some folks. Avoid the controls department or any of their projects, they tend to be saddled with tech debt and lack a realistic grasp on deadlines. Field issues and constantly looming deadlines tend to leave things in a constant fire fighting mode. Generally the people are nice, but the work environment is pretty brutal. Chronic issues with deadlines. The company constantly sets deadlines that are unrealistic. Or the scope of a release grows without moving deadlines or cutting something else. It also feels like a lot of people have never head of the Planning Fallacy and how to combat it. I've had colleagues yelled at in meetings because they said that a project wouldn't be able to meet a deadline, it simply wasn't possible under the current constraints. Why would you yell at someone? How does getting angry about reality help anyone? Add more people to the project. Cut scope. Automate some things that take a long time. Take your pick. There are a lot of constraints to be balanced and it's a hard problem, but not one worth getting angry at people over. Improvise, adapt, overcome. Lack of leadership around software development. There is no top down support for software quality and sustainability. All efforts have been bottom up and lack support from the C-suite and VP-levels of the company, despite a company wide push to increase "quality". However it seems that these bottom efforts are largely missed or passed over because they don't have easy answers. The incentives remain to be constantly aiming for getting to the next milestone rather than developing for long term success and sustainable development. Very hard to have any impact on most projects if you aren't a senior engineer or higher up the food chain. Understaffing, engineers are constantly being pulled in multiple directions. Whether it's by multiple projects or a huge amount of work to get done. The company feels chronically understaffed with absolutely no desire to either hire more people or and no incentive to work more efficiently. The goal of never having to lay anyone off in the event of a recession is admirable, but not sustainable because as long as some competitor is willing to lay people off they can have your cake and eat it too. Layoffs are also a good opportunity to send off underperformers. There seems to be no incentive to fire or discipline employees except in the most extreme cases, and even then some pretty toxic people have been allowed to stay around due to loyalty. You can absolutely do the bare minimum and get away with it.

2.0
19 Jan 2017

Decent jobs, dead end careers

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong health insurance. Better coverage than almost anywhere Ive found. Informal work culture (very casual dress) Lots of wonderful, dedicated people work here. Employee Stock Ownership Plan (ESOP) is an added retirement benefit for most employees. Profit sharing through consistent (if modest) quarterly bonuses. A mission statement that ends with "Have fun and make money." For manufacturing, facilities, and admin positions, this is a great place to work. Good jobs, decent pay, on-the-job training, and a very low bar for entry-level skill requirements. Pay isn't anything spectacular for these hourly positions, but it isn't terrible and the strong benefits do compete well with other area employers. The CEO, Fred Foster, is revered by most everybody there, and for good cause; he's an exceptional guy with a great vision for the company and a big heart for his employees.

Cons

Generally low pay for professionals, by a significant amount. Lots of incompetent managers who are never sniffed out due to an entrenched top-down management philosophy. Culture of fear and retribution cultivated by the management/personal philosophies of the President and COO stifles innovation and dissuades people from taking initiative. Employees have almost no say in key decisions that will affect them; They are expected to "shut up and put up". Dissent, critical thinking, and independence are regularly ignored or punished. Pushing for rapid growth without prior preparation and investment has stretched many departments beyond their abilities, creating a stressful, almost vicious work environment where hastiness and lack of attention to detail dominates. Hierarchical management structure has rendered many managers powerless to reward good employees while nepotism and favoritism have consistently sheltered and promoted bad ones. HR is a department that wields CONSIDERABLE power and helps to breed the culture of retribution and fear. BEWARE. If you're in professional/salary-type work, or looking for a long-term career, this isn't the place for you. Salaries for professionals (engineers, project managers, IT, marketing, technical, accounting, etc.) are unjustifiably low for the area, especially considering the high expectations and low managerial support for salaried positions. As a result, a lot of mid- and low-level talent finds a permanent home here, which makes it a lot harder on those who take their jobs seriously. If advancement is your plan, forget it. True advancement opportunities are few and far between. Lots of transfers, but with only a few pay grades across all departments it's hardly "advancement" and somehow management uses your old salary as the starting point for your new, you're capped to a 5% raise or less at any time. The Peter Principle reigns supreme here; those who are promoted to their level of incompetence stay there and no amount of success, achievement, talent, accountability, or notoriety will get you to advance past them, that is, unless you're personally acquainted with or related to certain individuals near the top. If you're outspoken, unorthodox, question authority, or tend to swim against the stream, you'll be defeated at every step. Yes-persons do well here, especially those who shamelessly self-promote, lack accountability, and tend to blame underlings for their own incompetencies.

2.0
6 Apr 2022

Not as employee centric as they think they are

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The Middleton location is an interesting building. The central hub called "Town Square" is made to look like several Edward Hopper paintings. Look up pictures if you're curious. The new addition is also similarly interesting. - The Deli serves reasonably priced hot meals, though it was hit hard by the pandemic. - With few exceptions, excellent people work here. - Decent to okay work/life balance depending on where you work. - Benefits are good, though have gotten progressively worse. - In "normal" times, yearly raises and quarterly bonuses.

Cons

- Management ranges from excellent to comically inept, like Michael Scott from The Office bad. - Upward mobility is hard to impossible. Raises are similarly stingy. Bonuses are nice, but not very large. - Working harder is not rewarded. If you end up working here in a salaried position, do not work OT unless asked. You won't see anything from it except extra stress. - Pay is well below industry averages for most positions, even for the area. - The pandemic hit the company's bottom line hard, and they're struggling. I'm not sure how much is due to the nature of being attached to the live event industry or just mismanagement. This has caused management to take a hyper conservative approach to everything which is driving people away. - Part shortages have started to stretch some departments past their breaking point. - Many "mandatory" attempts at boosting moral, which end up being tone deaf and have the opposite effect. - There seems to be a culture of toxic positivity among management and HR. - HR is pretty disconnected from the rest of the company. - There's a culture of "do it fast" regardless of quality. There's been initiatives to fix this, but they've changed little. - A large cultural vacuum was left with the former CEO, Fred's passing. The current CEO's approach is sober minded and business focused which I understand but it isn't what makes ETC ETC.

Viewing 1 - 3 of 121 Reviews

Glassdoor has 162 ETC reviews submitted anonymously by ETC employees. Read employee reviews and ratings on Glassdoor to decide if ETC is right for you.