EXL Service Reviews

3.1

70% would recommend to a friend

(6,054 total reviews)
avatar

Rohit Kapoor

100% approve of CEO

70% positive business outlook

EXL Service has an employee rating of 3.1 out of 5 stars, based on 6,054 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

6K reviews
3.0
2 July 2026

Not the worst

Recommend
CEO approval
Business outlook

Pros

Great work/life balance. Good benefits.

Cons

Not a lot of structure. You basically just have to figure it out after the initial training.

Viewing 1 - 3 of 6,054 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.