Pros
+Growing across many industries including some large enterprises - lots of leads across geographies (now including outside the US) SMB and enterprises - pretty fast sales cycles - success depends upon your ability to put in the effort and learn. Lot of latitude to sell w/o too much "production line specialization" +Solid products backed by responsive engineering team - +Strong customer base satisfaction - clear emphasis on delivering the best customer service and products means customers stay once they sign up, and are happy. Plenty of references which helps new sales +Supportive culture, with everyone encouraged to improve, grow, individually but also as a team. Help always available internally, from anyone, which is pretty rare. Smart and interesting colleagues. +Sr Mgmt investing in growth - major expansion in both product and customer success teams over the past year
Cons
Separate CRM and Helpdesk could be better integrated Austin office can be noisy (do have WFH option for sales) Interviewing to get in can be tough-company takes time to find strong talent Complexity of selling across very different industries - keeps things interesting