Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

51% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 30 reviews)); "very flexible hours if you are a student" ((in 28 reviews)); "Met good people but also people who are a pain in the 😐" ((in 25 reviews)); "Free food on breaks and discounts" ((in 25 reviews)); "Flexible schedule depending on location." ((in 15 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 66 reviews)); "Got treated unfairly too much of a hassle for little pay!" ((in 38 reviews)); "MY manager was rude and didn't care about anything." ((in 31 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 12 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 11 reviews))

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El Pollo Loco

El Pollo Loco Reviews

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3.4

51% would recommend to a friend

(712 total reviews)

Liz Williams

58% approve of CEO

53% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

712 reviews

5.0

11 Nov 2024

dfgdfg

Chef

Recommend

CEO approval

Business outlook

Pros

great people and good culture

Cons

hours and maybe the head

1.0

3 Feb 2016

restaurant manager

Restaurant manager

Recommend

CEO approval

Business outlook

Pros

no reason to work there .always negative .bosses

Cons

horrible company . i worked 5 years as a restaurant manager and after 5 years later i was let go because somebody didnt like me . i was schedule for a training class they ask me to go to other room . from there the gave me final paycheck and ask me to leave . i requested if i could speak to the human resource they says you have the number call her . if you want to survive you have to know someone even you have worse numbers in the company. they have mys try shop program and some managers are doing there own shops giving 100. area leader force you to call 1800 numbers to bring the rating up ..

1.0

11 July 2015

manager

General manager

Recommend

CEO approval

Business outlook

Pros

Some Lovely co workers. Bonuses when p&l is under control. Food is great. Lovely customers when you get to know them in a a more personal level.

Cons

Double standards behavior if you are liked by senior managmt you will be ok even if you are not passing your inspections.

Viewing 1 - 3 of 712 Reviews

Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member