Elara Caring Reviews

3.1

49% would recommend to a friend

(768 total reviews)

Scott Powers

56% approve of CEO

39% positive business outlook

Elara Caring has an employee rating of 3.1 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elara Caring employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

768 reviews
1.0
14 Sept 2018

Profit-centered, not Person or Patient-centered

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Can't think of any at this time.

Cons

Recently, as part of the great merge, the company made to make a decision to cut music and massage therapy. This is understandable from a business perspective as they were not being reimbursed by Medicare for these services. However, the way the did it was simply cruel. They laid off all of the music and massage therapists from one of the companies which was part of the merge. This company claims to care about people and patients, but this move was anything but that. First, they could have at least had the decency to give a 30 day notice, but I wouldn't expect that from a company that is profit-centered, not person-centered driven. Second, this move was a huge hurt to patients. For patients who were scheduled to have music therapy the next day, for example, they would soon learn that they would no longer receive these services even if it was improving their quality of life and care. Third, our nurse-case managers were not equipped with what they should tell these patients who would no longer receive services. There was no script. Meanwhile, all of my co-workers including myself are becoming more transparent with our attempt to look elsewhere for employment. They keep purging people without much notice. Many of us wonder if we are next. This merge is probably one of the worst things that has happen to my company. They do not care about patient-care at all, if they did they would have take different actions. I'm looking forward to finding another job...hopefully soon.

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Elara Caring Response
7y
Thank you for your review. I've forwarded your comments to our leadership team for discussion. We know there will be some challenges during this transition period, and we appreciate you taking a moment to voice your concerns. If there's anything additional you'd like to share, please reach out to your human resources team.
1.0
30 Dec 2018

Elara Caring Ruins Great Lakes Caring

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

What remains of the patient-centered, innovative culture of Great Lakes Caring with what was the clinical differentiators in their markets.

Cons

New executive leadership, CEO is untrustworthy and not genuine, everything is about profit and Jordan Health Services control.

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Elara Caring Response
7y
Thank you for your review. I've forwarded these comments to our leadership team for discussion. We know there will be some challenges during this transition period, and we appreciate you taking a moment to voice your concerns.
1.0
1 Feb 2019

Stopped paying staff

Recommend
CEO approval
Business outlook

Pros

There isn’t any. This place is a joke that takes advantage of it’s hard working staff. Stay away! You have been warned..

Cons

This company purchased Great Lakes Caring in 2018. Since then I have had countless co-workers get fired due to “budget cuts.” Today was supposed to be our regular pay day and unfortunately they can’t pay us anymore as well. I have stayed hoping that things would improve after the merger but sadly that hasn’t been the case. My PTO was cut, my health insurance DOUBLED with less coverage and today they didn’t even pay us. The worst part of that is they won’t even tell us why or give us an answer on when we will be paid. I can’t believe I have stayed this long, shame on me for trusting this once great organization.

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Elara Caring Response
7y
Thank you for your review. We did communicate with staff regarding the payroll administrative error on 2/1, and our payroll team worked diligently to ensure all staff received their direct deposits on their scheduled pay day. We understand the inconvenience and frustration the situation may have caused, but rest assured that was an isolated incident. All staff received their paychecks and will continue to do so on their regular pay schedule. If you have any additional concerns, please reach out to your human resources team.
Viewing 1 - 3 of 768 Reviews

Glassdoor has 791 Elara Caring reviews submitted anonymously by Elara Caring employees. Read employee reviews and ratings on Glassdoor to decide if Elara Caring is right for you.