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Elevate Services Group

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Elevate Services Group Reviews

2.9

33% would recommend to a friend

(11 total reviews)

34% positive business outlook

Reviews by job title

11 reviews
2.0
25 Jan 2025

A Company with Potential, Undermined by Poor Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is in a growth phase, which presents opportunities for those who can navigate the challenges. There are a few highly skilled and dedicated employees who genuinely care about their work and strive to make a difference. Some flexibility in remote work, depending on the role.

Cons

Leadership lacks transparency and consistency in decision-making, leading to confusion and increased workload for employees. Employee contributions are often overlooked, and there is little to no recognition for hard work. Communication from leadership is inadequate, with little engagement from those actually performing the work. There is no structured performance review process or defined path for salary increases—many employees go years without a raise. Leadership is aware of major issues but repeatedly ignores them instead of implementing meaningful change. All-hands meetings lack clear objectives, leaving employees without a sense of direction or understanding of how their work contributes to company goals. When presenting legitimate concerns and potential solutions, employees are often met with condescension rather than constructive discussion. Leadership, particularly the CEO and COO, frequently communicate in a patronizing manner, which creates a discouraging work environment. Bottom Line: The company is growing, but largely in spite of its leadership rather than because of it. Poor decision-making, lack of communication, and disregard for employee input create an unsustainable work environment that leads to frustration and burnout. While the company has significant potential, it is unlikely to reach its peak without meaningful changes in leadership approach and employee engagement.

5.0
30 Apr 2020
Recommend
CEO approval
Business outlook

Pros

The management team is smart and friendly. They provide a good balance of accountability and flexibility within the workplace and allow a nice amount of independence. There is room to grow and learn.

Cons

Elevate doesn't have the infrastructure of other larger companies, but this is to be expected from a mid-size business.

1.0
10 May 2019

Small Company Juggling More Than They Can Handle

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice small work environment, friendly people.

Cons

This company is in over it's head. They try to act like a large MSP but in reality there's a only a few people trying to assist thousands of users. They care more about investment numbers and projections than they do their own staff. Company is unsure of it's own identity. They will pivot brand direction on the drop of a hat. Ownership has been caught lying to employees to cover up situations more than once.

Viewing 1 - 3 of 11 Reviews

Glassdoor has 11 Elevate Services Group reviews submitted anonymously by Elevate Services Group employees. Read employee reviews and ratings on Glassdoor to decide if Elevate Services Group is right for you.