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      Emerald Heights

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      Emerald Heights Reviews

      3.5

      54% would recommend to a friend

      (34 total reviews)

      Lisa Hardy

      72% approve of CEO

      54% positive business outlook

      Emerald Heights has an employee rating of 3.5 out of 5 stars, based on 34 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald Heights employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      34 reviews
      3.0
      2 Apr 2014

      High expectations; Low pay.

      Administration
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice and helpful co-workers; good benefits; nice environment; opportunities for promotions, though it may take a long time for a job to open up.

      Cons

      Low pay; high expectations and perfectionism reign; certain supervisors tend to micro-manage staff and others delegate to line employees in order to "stay under the radar" themselves. As a line employee, I felt my CEO treated me as a non-entity, hardly acknowledging me and my work.

      avatar
      Emerald Heights Response
      11y
      We are sorry that your experience with Emerald Heights was not as positive as we would have hoped for Thank you for your feedback as it encourages us to continue to evaluate the compensation and employee recognition programs that are so important to employee satisfaction.
      2.0
      29 Sept 2010

      not great to live or work here

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      immediate supervisors give pats on backs and help when asked; time off is almost always approved; most residents are truly kind and happy to live here

      Cons

      managers get better benefits and they get a bonus when we do good work; gossip has become the main form of communicating - everything is know/discussed by the gossipers they talk about resident health issues and how much money they have and employee salaries and why an employee was talking to hr; benefits and wages have been cut and are now worse than other places; promotions are based on popularity and how many residents are our friends some workers have relationships with residents outside work hours and there more popular; many of us feel we cant complain or we will be fired; we cant talk to hr because its not confidential and we are not allowed to talk to board members

      2.0
      11 Jan 2015

      Chaos

      Wait staff
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits were good, pay was above minimum wage

      Cons

      Management wasn't that great, schedule was unreliable, a lot of workers under 18 were being overworked. One supervisor can be very moody, he likes to snap at you and I think he forgets alot of us are teenagers.

      avatar
      Emerald Heights Response
      11y
      Thank you for sharing your concerns and experience as a young employee with our organization. Management strives to create a positive work environment, and will use your feedback in our ongoing quality improvement efforts.
      Viewing 1 - 3 of 34 Reviews
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      ReviewsEmerald Heights reviews

      Glassdoor has 34 Emerald Heights reviews submitted anonymously by Emerald Heights employees. Read employee reviews and ratings on Glassdoor to decide if Emerald Heights is right for you.