Emplifi Reviews

3.2

51% would recommend to a friend

(220 total reviews)
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Ohad Hecht

78% approve of CEO

43% positive business outlook

Emplifi has an employee rating of 3.2 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emplifi employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

220 reviews
5.0
9 May 2022
Recommend
CEO approval
Business outlook

Pros

Market leading products, best social analytics & reporting in the world! Great culture Strong innovation pipeline Best engineering and product teams on the planet :)

Cons

Market readiness needs to catch up to some of Emplifi's more advanced and innovative solutions

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Emplifi Response
4y
Thank you for your feedback - great to read all your observations and positive feedback. We certainly want to keep up all the great work and constantly improve!
4.0
4 June 2024
Recommend
CEO approval
Business outlook

Pros

Emilifi has a very solid social media platform (previously Socialbakers), really cool live chat e-commerce solution, more recently an influencer tool, and a very capable cross platform customer service solution all rolled into one.

Cons

Integration can be a challenge when you are merging lots of different platforms and solutions together. Hope that is going well!

2.0
12 Sept 2023

Falling apart

Recommend
CEO approval
Business outlook

Pros

Sadly, the cons outweigh the Pros. The top pros are remote work and unlimited PTO

Cons

The cons are a laundry list of bad decisions by upper management and when their silver bullets turn out to be blanks, they make “business cuts” aka layoffs to justify their poor decisions. The company is named Emplifi (empathy amplified) and is a wolf in sheep’s clothing. Whoever came up with this stupid naming convention doesn’t understand the meaning of empathy. The company is more callous than empathic. The CRO is so out of touch and loves to hear himself speak. Since the new leadership regime, numbers have tanked and the competitors have only won more market share. They’re having their best years in a challenging economic market & Emplif is barely hanging on. Whose fault is this? The finger should be pointed at the new leadership who somehow never gets blamed for the company tanking. Instead, multiple hardworking people get laid off for following the instructions from said “leadership”. They’re figuring out as they go and it’s not working. Marketing is trash and makes zero impact on generating interest. Sales is expected to not only do marketing’s job but also hit completely unrealistic targets. Turnover has been an all time high and morale at an all time low. Lastly, growth - completely forget it. There is none. And compensation - again, forget it. You might get a high salary if you can sell yourself in the beginning but forget about ever getting a raise. If you’re looking for a new company, keep looking unless you love bad management, unrealistic sales targets, gaslighting, no growth, no raises, & an unstable work environment.

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Emplifi Response
2y
We appreciate you taking the time to share your thoughts on your experience at Emplifi. We're genuinely sorry to hear that your time here hasn't met your expectations. Your feedback is invaluable to us, and we take your concerns seriously. We understand the frustration you've expressed regarding some of the recent changes across the organization. Our aim is to create a healthy business, as well as a supportive and growth-oriented environment for all employees. Your insights are vital in helping us achieve this goal. If you have any additional feedback or suggestions, please feel free to reach out to our HR team directly. We appreciate your input as we strive to improve the Emplifi experience for all We wish you all the very best for the future and thank you for your contributions to Emplifi over the past years.
Viewing 1 - 3 of 220 Reviews

Glassdoor has 237 Emplifi reviews submitted anonymously by Emplifi employees. Read employee reviews and ratings on Glassdoor to decide if Emplifi is right for you.