Customer Service Agent - Anonymous employee 1-800-Radiator Employee Review

Lack of oversight Set own schedule Customer interaction

Bad pay Bad commission plan Bad management at our franchise

Strong products Customers are great Coworkers are nice

This was met with the most hostile workplace I have encountered in my 14 year career. The leadership is out of touch with the realities of the day to day operations. Instead of celebrating their top performers, the mentality is that no-one is doing enough. You will feel squeezed as if our commission and life depended on it, however there is zero merit based financial gain - even as a top performers here.