Not impressed in any way - Entry Level Sales Representative 1-800Accountant Employee Review

1.0
5 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The office is decent. IT team was great.

Cons

Certainly! Here's a more professional and structured rewrite of your feedback: Over the past three years, the company has shown little to no growth. The sales management team lacks professionalism, with frequent internal conflicts and lead-stealing issues among colleagues. Unfortunately, HR's request for feedback regarding my manager and training was not handled confidentially, which had a negative impact on me. The training program was largely ineffective, offering little beyond basic Salesforce navigation. The work environment is highly demanding, requiring over 300 calls per day, often feeling more like harassment than productive outreach. Upon joining my team, I did not feel welcomed, as most colleagues were unapproachable and unwilling to offer support. The culture is heavily micromanaged, and success in training is crucial—without an immediate strong start, employees are assigned poor-quality leads, making it an uphill battle to succeed. My manager provided minimal guidance, offering occasional one-on-one meetings that lacked depth or constructive feedback. If my approach did not align precisely with hers, she would become visibly frustrated. Additionally, I encountered instances where I felt misled, and ultimately, I left due to poor management and a perceived lack of integrity within the company. This experience was disappointing, as the company did not meet my expectations. I strongly encourage prospective employees to thoroughly review company feedback before considering a role here.

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1-800Accountant Response
1y
Thank you for sharing your experiences working for 1-800Accountant. We're sorry to hear about the challenges you encountered but appreciate your willingness to share your experience. We are always striving to make improvements and will take your feedback into consideration. Thank you again for your insight.

Explore other reviews about 1-800Accountant

5.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Excellent support during training and the nesting period. They genuinely want to see you succeed and are willing to do whatever they can to help you grow. Has shown genuine care for my success and well-being. Great opportunity to make great money and turn a 9-5 into something that will be a well paying career. What you put into growing and learning you will get back. If you put the effort forward and take in everything they teach you(and there is no limitation for learning material) you WILL be successful! They legitimately offer a service that small businesses need and it feels great getting people signed up for something people genuinely need and will benefit from.

Cons

Can't work overtime in the nesting period. Has many opportunities to better yourself and make great money. The only con i can think of is that insurance benefits aren't that great.

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Better than nothing. Remote work is available for those who want flexibility.

Cons

Toxic environment. Very high turnover and huge workload (60+ hours per week between February - April). Messy clients who only provide everything you need a small percentage of the time. Micromanagement and pressure to meet KPIs, even though returns cannot get done timely due to clients not providing what we need. Low/below average pay, especially for a location like Manhattan with a sky-high cost of living. Also, a large majority of the people working here have multiple years of experience, so it creates an even more toxic environment for those who are just trying to keep their head above water while having to work their first-ever tax season. Managers are also rude and do not give a hoot about their employees and their other life obligations - they just care if returns get done, regardless of the conditions on the ground with the clients who have no idea what they are doing.

avatar
1-800Accountant Response
2mo
Thank you for your candid feedback. It is clear that your experience did not meet the professional standards we strive for, and we take your concerns regarding our culture and workflow seriously. Your concerns will be shared with the relevant internal teams so we can address these issues and work towards enhancing our employee experience. We are always striving to make improvements and will take your feedback into consideration. Thank you again for your feedback.
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