Rewarding Experience with Growth Opportunities, but Room for Improvement - Account Specialist 1-800Accountant Employee Review

4.0
10 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Supportive Team Environment: The company fosters a collaborative culture where team members are willing to help each other. Leadership is generally approachable and open to feedback.    •   Sales and Client Interaction: If you enjoy working with small business owners and helping them navigate accounting solutions, this job provides plenty of opportunities for meaningful conversations.    •   Training & Development: There is structured training for new hires, and if you take initiative, you can continue to refine your sales and client management skills.    •   Commission Potential: The commission structure can be lucrative for high performers, making it a great place for those who are motivated by financial incentives.    •   Fast-Paced Work Environment: Keeps you on your toes and challenges you to think critically in sales and customer interactions.

Cons

High Pressure & Quotas: Sales-driven roles come with aggressive targets, and the pressure to meet them can sometimes feel overwhelming.    •   Limited Work-Life Balance: Depending on your role, the demands of the job can make it difficult to maintain a healthy balance between work and personal life.    •   Lead Quality: Some leads may not be as strong as expected, making it challenging to close deals consistently.    •   Communication Gaps: While leadership is supportive, sometimes there are discrepancies between expectations and execution, leading to occasional frustration.

Explore other reviews about 1-800Accountant

5.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Excellent support during training and the nesting period. They genuinely want to see you succeed and are willing to do whatever they can to help you grow. Has shown genuine care for my success and well-being. Great opportunity to make great money and turn a 9-5 into something that will be a well paying career. What you put into growing and learning you will get back. If you put the effort forward and take in everything they teach you(and there is no limitation for learning material) you WILL be successful! They legitimately offer a service that small businesses need and it feels great getting people signed up for something people genuinely need and will benefit from.

Cons

Can't work overtime in the nesting period. Has many opportunities to better yourself and make great money. The only con i can think of is that insurance benefits aren't that great.

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Better than nothing. Remote work is available for those who want flexibility.

Cons

Toxic environment. Very high turnover and huge workload (60+ hours per week between February - April). Messy clients who only provide everything you need a small percentage of the time. Micromanagement and pressure to meet KPIs, even though returns cannot get done timely due to clients not providing what we need. Low/below average pay, especially for a location like Manhattan with a sky-high cost of living. Also, a large majority of the people working here have multiple years of experience, so it creates an even more toxic environment for those who are just trying to keep their head above water while having to work their first-ever tax season. Managers are also rude and do not give a hoot about their employees and their other life obligations - they just care if returns get done, regardless of the conditions on the ground with the clients who have no idea what they are doing.

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1-800Accountant Response
1mo
Thank you for your candid feedback. It is clear that your experience did not meet the professional standards we strive for, and we take your concerns regarding our culture and workflow seriously. Your concerns will be shared with the relevant internal teams so we can address these issues and work towards enhancing our employee experience. We are always striving to make improvements and will take your feedback into consideration. Thank you again for your feedback.
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