Review from current Remote worker - Small Business Tax Specialist 1-800Accountant Employee Review

1.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Remote position easy to work from home.

Cons

Bait and switch tactics with recruiting. Gaslighting on a daily. Micro-management every 30 mins to compete against other reps on the team for appointments, no autonomy to be a professional. High turn over 20+ training class sizes. Training insufficient for sales, promotes a "logical" sales style when people buy most on a "emotional" sales style which standard sales professionals know and agree on. Still stuck in the nineties with phone sales instead of virtual/online sales. Spaghetti plate against the wall instead of pipeline management. Deceitful scheduling process, prospects have no idea that its a sales call because their is no set expectation. Expected to close sales and take credit cards payments from prospects while their driving which is completely unethical. 23% show rate and management try's gaslighting you into thinking its your fault or something you can control. Scripts are all out of date and incorrect.

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1-800Accountant Response
1y
Thank you for sharing your experiences working for 1-800Accountant. We appreciate your willingness to share your perspective. We are always striving to make improvements to our company culture and will take your feedback into consideration. Thank you again for your insight.

Explore other reviews about 1-800Accountant

5.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Excellent support during training and the nesting period. They genuinely want to see you succeed and are willing to do whatever they can to help you grow. Has shown genuine care for my success and well-being. Great opportunity to make great money and turn a 9-5 into something that will be a well paying career. What you put into growing and learning you will get back. If you put the effort forward and take in everything they teach you(and there is no limitation for learning material) you WILL be successful! They legitimately offer a service that small businesses need and it feels great getting people signed up for something people genuinely need and will benefit from.

Cons

Can't work overtime in the nesting period. Has many opportunities to better yourself and make great money. The only con i can think of is that insurance benefits aren't that great.

1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get a paycheck. Better than nothing. Remote work is available for those who want flexibility.

Cons

Toxic environment. Very high turnover and huge workload (60+ hours per week between February - April). Messy clients who only provide everything you need a small percentage of the time. Micromanagement and pressure to meet KPIs, even though returns cannot get done timely due to clients not providing what we need. Low/below average pay, especially for a location like Manhattan with a sky-high cost of living. Also, a large majority of the people working here have multiple years of experience, so it creates an even more toxic environment for those who are just trying to keep their head above water while having to work their first-ever tax season. Managers are also rude and do not give a hoot about their employees and their other life obligations - they just care if returns get done, regardless of the conditions on the ground with the clients who have no idea what they are doing.

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1-800Accountant Response
1mo
Thank you for your candid feedback. It is clear that your experience did not meet the professional standards we strive for, and we take your concerns regarding our culture and workflow seriously. Your concerns will be shared with the relevant internal teams so we can address these issues and work towards enhancing our employee experience. We are always striving to make improvements and will take your feedback into consideration. Thank you again for your feedback.
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