Pros
The best part about 17hats was the great team I worked with. There is (was) a group of like-minded individuals that despite management’s best attempts cared a lot about the company and the product and did a lot to make 17hats a good place to work.
Cons
Most former (and I'd wager, current) employees share the opinion that the management structure of this company is severely flawed. Employees were seemingly promoted to lead various parts of the company despite relevant experience or basic competence. It reeked heavily of favoritism. In my view, decisions were not made by key stakeholders, but instead in secret off-site conferences held by the exec team or at the last possible second on a whim by the CEO or others in management. Information trickled out from a couple in management who actually cared, but mainly it seemed decisions were made by impulse, ignoring key insights from the teams at large and the people doing the actual work. If this wasn’t the case, there was zero effort to make us understand otherwise. To me, this is a company that talks a lot of talk but does not walk anything resembling a walk. The CEO let toxic employees ruin the culture here, which was EVEN felt by remote employees. He enabled and even promoted one serious offender who caused chaos at 17hats due to his unprofessional behavior toward women — a VERY serious matter that seemed steamrolled over like it never happened. There was no HR, no sexual harassment training, nothing! It was and still is quite shocking. I think it’s important for any future employees reading this to consider that 17hats is not a meritocracy. Favoritism and “shiny new toy” syndrome ran rampant in my tenure here, and it felt that if you weren’t in the office late night foosballing it up with the CEO or constantly checking Slack/email all hours of your nights and weekends (and yes, especially holidays), your dedication was questioned. If you take a position at 17hats, be prepared to hear the phrase “it’s a startup!” whenever any problem comes up (oh, and they will). It’s management’s catch-all excuse to get out of any jam unscathed. It’s sad that this company will fail spectacularly because of poor leadership when the people on the ground give it everything they’ve got. Don't believe that most of the negative reviews on here come from "disgruntled" employees. Management does a pretty good job at deflecting criticsm, but the hypocrisy has already started to catch up with them. Everyone I worked alongside at 17h had incredible focus and respect for their jobs, which says a lot despite how horrible the management was/is.