The culture is not what it used to be - Fraud Team Leader 1st Central Employee Review

Thank you for taking the time to share your experience. We’re deeply sorry to hear about the distressing situation you faced after returning to work and the impact this had during such a difficult time. We strive to educate and support colleagues and managers on sensitive topics like baby loss, and to ensure that our ‘people first’ approach and processes are applied consistently. We take this seriously and remain committed to strengthening how we respond to and care for colleagues through challenging life events. We’re grateful for your recognition of the people managers doing their best to support others, and we’re truly sorry that your experience did not reflect the level of compassion and understanding we strive for. Kind Regards, Jo McGowan, Chief People Officer