Avoid - Claims Handler 1st Central Employee Review

1.0
5 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Hired during the Covid pandemic

Cons

Absolutely attrocious company, when I was suicidal due to the insane pressure to be back on the phone all the time, even after taking a fatality call. Your toilet breaks are timed. If you even dare do so much as cough on a call you will be penalised. They expect perfect work and will work you into the ground.

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1st Central Response
4y
Thanks for taking the time to leave a review. I’m sorry to hear you left feeling that you had a negative experience during your time at First Central, we do take your comments very seriously. Colleagues who leave the company are usually given an opportunity to raise any concerns during their exit interview, so we can then deal with these appropriately. If you didn’t get this opportunity and would like to discuss further, please feel free to contact our HR team. Kind regards, Jo

Explore other reviews about 1st Central

5.0
14 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Great place to work with fantastic people.

Cons

None that I can think of

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1st Central Response
3y
Thank you for taking time to leave such a positive review of your experience working at First Central. It’s brilliant to hear that you think this is a great place to work, and I’m especially pleased that you have such a great rapport with your colleagues. It’s always pleasing when one of our people can’t find a negative aspect in their role at First Central, and I hope that long continues. Thanks again for your review and your continued efforts here at First Central. Kind regards, Jo
1.0
23 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Great people in the business side, good tea spirit and well managed.

Cons

The tech division is very troubled with poor leadership and culture issues.

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1st Central Response
5y
Thank you for taking the time to leave a review. I’m sorry to see you share negative aspects from your experience working here at First Central, particularly as we heavily value the wellbeing and happiness of our people. It’s pleasing to see that you feel you’re working with great people around you and that you sense a strong team spirit, as this is an essential ingredient at any business. In relation, however, to your concerns around leadership and management, I recommend discussing these issues with your line manager or with the HR department. Thank you again for leaving a review and I hope you feel improvements are made in the near future. Kind regards, Jo
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