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24/7 Express Logistics

Is this your company?

No room for promotions, horrid benefits, zero employee apprecation - Driver 24/7 Express Logistics Employee Review

2.0
9 Nov 2014
Recommend
CEO approval
Business outlook

Pros

If you're looking for a paycheck to cover bills, they will cover that, for the most part. (Read cons) Direct deposit Home daily for most positions, decent home/life balance. Newer equipment. Growing company. They have gotten into the rail business sending/receiving trailers from the west coast. This has caused an explosion in the amount of business. Positions vary depending on the route. Some routes are 100% touch to retail stores, other position are drop and hooks. Depends on what you request/get.

Cons

They will give you a paycheck, but it will not be big. The company is way behind on what industry standard is for the positions they have employee's in. Industry standard is $18+ an hour, company drivers start at $16, but they can't figure out why they are not able to get more competent company drivers. There is no policy on when raises will be given, nor is there one coming anytime soon. No overtime until you hit 60 hours, and this is in all positions, this includes warehouse. Once you get to 62.5 hours for the week, they will cut you off, take 2.5 hours out for lunch (regardless if you actually got one) and keep you under the overtime cap. Medical benefits are abysmal. If you have a family or will be trying to cover a spouse and children, be prepared to give up nearly half your monthly income. The packages they offer you can be obtained cheaper if you get them on your own. They blame this on not enough employee's joining the health benefits package. It's a combination of two things in reality. Agree on not enough employee's, but this is also because the company doesn't help cover enough. The employee is covered, but no assistance with family. Retirement package exists, but there is no company match. Again, better off getting something on your own. Zero chance of promotion. During the company's growing pains, they would promote people from within. Those people either didn't do the job assigned or royally messed up the opportunity. Either way, those people were later released and the company has not promoted from within since then. Open positions are not posted for people to apply for. Don't bother if you hear of something, you won't get it. Do not plan on moving up within the company. Forced dispatch is an expectation. They do not call it as such, but it's routine to get, "since you're in the area". In the area could mean something 100+ miles away. Company drivers have no choice, owner/ops can refuse, but plan on losing some stops down the road or being moved to a different (less desirable) route entirely. 10-14 hour days are the norm for all positions except executive or most office positions. You have to do these days if you actually expect to make a respectable paycheck. Safe driving is rewarded with $50 a quarter, $100 for a full year. The yearly bonus goes up $100 each year to cap at $500 max. You will lose this bonus for any kind of infraction, which is to be expected. No communication to anyone outside the office. You will find out when you are told to get it done. Overall opinion: If you need a paycheck, go ahead and apply. You will get the job, they are desperate for drivers. If you have other opportunities out there, avoid this company, you won't last. This company has no appreciation for the drivers or warehouse. You are spoken to as if you're lower then them. Don't go against the grain, complain, or point out how they continually make the same mistakes. This will be looked at as being combative regardless if you are actually correct. Remember, you are lower then them. The company has forgotten who stuck around during the lean years and got them over the hump. They are currently growing faster then they can hire drivers, but forgot the drivers that got them to the point they are at right now. Dispatch is severely overworked, this goes for both courier and truck side. Dispatch does the best they can with your personal needs, but they can only do so much until their hands are tied. Management, this note is for you. Start changing things and I will change this review.

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5.0
12 July 2023
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

They pay good and great customers service

Cons

Long days and over worked

1.0
5 May 2025
Recommend
CEO approval
Business outlook

Pros

These movers were unprofessional. They didn’t have the basic tools to handle a move, like moving blankets or tape. My bed frame was scratched, and the movers failed to disassemble it properly, which caused one of the bolts to get lost. They were careless with my fragile glassware—several items were chipped, and they didn’t seem to care. When they arrived at my new place, they didn’t check the doorways to ensure things would fit. My wardrobe didn’t make it through without hitting the door frame, resulting in a deep scratch on the side.

Cons

My wardrobe didn’t make it through without hitting the door frame, resulting in a deep scratch on the side.

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