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29Studios reviews

Avoid if possible - Anonymous employee 29Studios Employee Review

1.0

26 Mar 2020

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The office has a bar, some great colleagues

Cons

Do your research before working for this company, they have massive staff turnover. Ran by a husband, wife and daughter team who claim to be experts at marketing, distribution, and analytics but are anything but, refusing to consider any advice from staff and making basic marketing mistakes. Staff are not treated well at all, the bare minimum of expenses are given (25p a mile for driving and they even keep your air miles!) The business appears to have cash flow issues, it's not unusual for staff to be paid late. Staff training is actively discouraged because 'That would advance you to go and work for another company' They use basic 8-year-old Canon 550d cameras and a £25 lighting kit which is frankly embarrassing to use in front of clients. Work is made somewhat acceptable by a significant amount of 'turd-polishing' on 7 year old base spec MacBooks which take an hour to render out projects. They may look fun and knowledgeable on their YouTube channel, but behind the scenes, it's the complete opposite. Watch the episodes and search on LinkedIn how many staff members have worked for them.

29Studios Response

Thank you for taking the time to leave your feedback. While we are pleased to hear you valued the working relationships with colleagues and aspects of our workplace environment, we must correct a number of serious inaccuracies presented in your review. Firstly, we are proud to be a family-founded business. Our leadership team combines decades of experience in marketing, production, analytics, and strategic business development. Like many successful family businesses, our passion, long-term commitment, and agility have been key drivers in building strong client partnerships over the years. On the subject of staff compensation and expenses: Staff salaries are a top priority for the company and have always been managed responsibly. Claims of frequent delayed payments are inaccurate and do not reflect our business. Expense policies, including mileage reimbursement, have followed standard rates at the time and have been reviewed periodically by our accounts and HR team. Staff training is actively encouraged as part of career growth, and we believe in investing in our people, not restricting their development. We recognise that no company is without challenges, and that experiences can vary. Since 2020, 29studios has continued to evolve, strengthen its processes, and grow its team, building a culture focused on collaboration, creativity, and professional development. We wish you the best for your future endeavors.

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5.0

9 July 2025

Strategist

Recommend

CEO approval

Business outlook

Pros

Have worked here for many years and have always been encouraged to strive for success and to be accountable for my contribution. The culture has always been empowering and the business is, like many agencies of a high impact nature. It is a family business and you are made to feel valued and part of the companies success. This is a company that appreciates your input and rewards accordingly. Lots of travel opportunities and working with a world class global client base which many agencies struggle to achieve. The company seems now to be focused on quality senior talent rather than junior employees. The culture is more mature and more fitting for people who take their career seriously. This is reflective in the company culture.

Cons

There has been some junior team members that didn't stay long. The company try to give young people opportunities but it often backfires on them. A few bad and short term employees left and then took to Glassdoor with negativity, frustrating as this was not the reality in this company.

29Studios Response

11mo

Thank you for your thoughtful review — it means a lot to hear from someone who has experienced the journey with us over time. We’re proud of the culture we’ve built: one that empowers individuals, encourages accountability, and rewards meaningful contribution. As you’ve noted, our evolution over the years has helped shape a more mature, focused environment — one that attracts senior-level talent and delivers high-impact results for a world-class client base. We also appreciate your honesty about the challenges we’ve faced in nurturing junior team members. While we remain committed to giving opportunities to emerging talent, we’ve learned that success requires the right mindset, resilience, and alignment with our fast-paced, high-standard environment. Thanks again for your continued commitment and for being a valued part of the 29ERS team. We’ll keep building — together. — Gillian O'Neil

1.0

26 June 2025

Content

Recommend

CEO approval

Business outlook

Pros

None that outweigh the overwhelming negatives.

Cons

Promises made during onboarding like reward schemes were quietly scrapped or never delivered. There’s no recognition or appreciation for hard work. Expectations are sky-high, but there are no benefits or incentives in return. Work-life balance is non-existent. The culture expects you to treat the job like a personal mission, with little regard for boundaries. The working environment is outdated and poorly maintained, it's hard to believe clients are invited in. Management culture is toxic and often hostile, with poor communication and erratic decision-making. Client work suffers due to an over-reliance on AI, leading to impersonal, low-quality results. Staff turnover is extremely high, which speaks volumes. People leave quickly after realising the reality doesn't match the pitch. You're unlikely to find support or stability here. Many former employees share the same experience, it's a pattern, not an exception.

29Studios Response

12mo

Thank you for your feedback. We’re disappointed to read such a negative review, and while we respect your right to share your experience, we believe this description mischaracterises both our culture and our commitment to our team and clients. 29studios is a fast-paced, high-performance environment where we expect a lot — because we are building something ambitious. That level of focus, energy, and drive isn’t for everyone, and we’re transparent about that from day one. We value creativity, ownership, and results, and we stand by the work we produce and the clients we serve. That said, we’re not above feedback. We continuously refine our processes, communication, and culture, and we care deeply about the people who grow with us. Many of our team members have been with us for years and take pride in what we achieve together. We reject the suggestion of a “toxic” environment — it’s an unfair generalisation that doesn’t reflect the reality of the business we’ve built or the talented team driving it forward. We wish you all the best in finding a company that aligns with your values and approach. Gillian O'Neil

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29Studios

Avoid if possible - Anonymous employee 29Studios Employee Review

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