avoid this employer at all costs - Anonymous employee 2U Employee Review

1.0
18 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

work from home, money was okay.

Cons

Nothing about this job was good, extremely competitive workplace, management heavily encouraged this to drive sales. Disgusting sales tactics that admissions advisors are encouraged to use for example, asking a friend to lend them money to pay for the bootcamp fee. Extreme micromanaging, if you're making at least 100 calls and 3 hours or more talk time you get hounded by management all day asking why you're not 'on target' for the day. Management also looks at how many minutes you take between calls before making a new one and if its too long in their eyes, you will be asked about what you were doing in that time. This company has absolutely no regard for work life balance, will call you even if you're sick and make you feel bad for not coming in because it will effect sales, they value profit over people. I have never come across a more toxic workplace than this one, if you aren't doing the best in the first 2 months or so of the job they will most likely put you on a performance plan and then fire you, they've done it to many people before. Management need some serious empathy training.

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2U Response
3y
Thank you for sharing your experience with 2U. As a people-first, highly collaborative, and team-oriented culture, we’re disheartened to hear that you did not feel supported during your time with us. We are a culture rooted in flexibility and care deeply about the wellbeing of our employees, so we are discouraged to hear you were not able to achieve a healthy work-life balance while at 2U. We always encourage our employees to have open discussions with their manager when employees are finding it difficult to find an appropriate balance between work and life. Regarding some of the other things you mention in your review, we would love the opportunity to better understand your experience and clear up some inaccuracies. If you are willing to chat, please email us at feedback@2U.com and reference “my Glassdoor review.” Wishing you well in the next step of your career journey.

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5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
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Pros

Great people with a great mission

Cons

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1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers across the org were amazing people at all levels. Years ago it was a very rewarding and special place to work.

Cons

Senior management (SVP and up and especially C-suite) is disconnected, lackluster, and has no plan other than to milk the company for whatever is left while they boast about how incredibly intelligent they are. The company went from a great culture (in spite of horrendous DEI policies between 2020-2024 that drove a wedge between employees who had differing points of view) to a cultureless hellscape where layoffs or fear of them were constant and brain drain was the norm as anyone who could leave did. Now a conga line of executives jump on board for ridiculous salaries as they make senseless course corrections while disregarding the advice of the few fantastic VPs and directors who remain- belittling them on calls and ignoring their expertise in front of their subordinates. Soon after their plans fail, they leave- much richer and with much more to boast about on their resumes as compensation declines and workloads for the lower level employees increase in their wake. In most cases, total compensation was reduced by nearly 25% a year for multiple years in a row since 2020 through loss of stock options, ESPP, and bonuses while layoffs contributed to a dramatic shift of workloads to some departments and employees.

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