low pay, high client responsibilities and follow through, without assistance, many items are on backorder or not available, and puts a lot of wear and tear on your car and miles
3 Day Blinds Response
9mo
Thank you for taking the time to share your thoughts with us. We take all feedback seriously and encourage you to connect with a member of our HR team or your Regional Sales Director so we can better support you and address your concerns. Our goal is for every Design Consultant to enjoy the same level of success that many of their peers’ experience, and we’d like to help you get there.
We understand that commissioned roles can come with challenges. However, our uncapped compensation plan is designed to reward effort and entrepreneurship, and many of our Design Consultants are earning well into six figures each year. We also appreciate your recognition of entrepreneurship as one of the benefits of working here—it’s something we value and strive to foster.
In addition, we pride ourselves on the support we provide our sales team, including access to specialists who assist both before and after the sale so you can stay focused on your clients and selling opportunities. If this has not been your experience, we would welcome the chance to identify where the gaps may be and work with you to ensure you have the tools and resources you need to succeed.
refine: The managers in the Philadelphia market are top notch. They truly care about people and their success. The training is top-notch. Honest, helpful, encouraging feedback is given and the team has their endless support.
Cons
refine: Driving around all day and putting endless miles on my vehicle. There seemed to be an overwhelm in the customer service department, creating a backlog of customers waiting for updates at times when installations were delayed or a product needed repaired/replaced. This resulted in consultants fielding calls from customers to mitigate potentential dissatisfaction.