Poor Communication and Unstable Work Environment - Anonymous employee 365 Retail Markets Employee Review

1.0
21 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Generous PTO - Remote work option - 401K match - Decent medical benefits

Cons

This company struggles with communication at all levels, from daily operations to major decisions. Monthly "all-hands" meetings were often unclear, focusing more on acquisitions and financial updates than addressing employee concerns. Despite ongoing expansion, newly acquired teams were left feeling unsupported and disconnected. The most concerning miscommunication came just weeks before a major layoff. During one of these meetings, the CEO personally assured employees there would be no job cuts -- only for the company to lay off over 40 employees shortly after. The layoffs happened just before the holidays, and many affected are still struggling to find suitable employment.

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365 Retail Markets Response
1y
We appreciate your detailed feedback, and we hear your concerns. We understand that employee communication and engagement can be critical to a workplace culture and have recently taken steps to ensure that addressing these areas remains a priority, including an employee survey to help guide our internal communications strategy. Your insights are valued, and we encourage employees to reach out to our HR department to discuss ideas to further enhance our efforts.

Explore other reviews about 365 Retail Markets

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

I am a current Human Resources Intern for 365 Retail Markets, and my experience has been nothing but great so far. From day one, I noticed that culture is one of their main strengths. Everyone is collaborative, welcoming, and a helping hand when navigating a new workplace. My manager has been a great help through onboarding and more. They provide guidance and allow me to contribute to the department in a meaningful way. I always know I have support with the tasks I am assigned. Overall, this internship is already offering me great benefits such as learning opportunities, hands-on experiences, and building a strong network through meaningful relationships with colleagues across the organization.

Cons

Nothing that comes to mind.

5.0
9 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is genuinely invested in its people and works hard to create an environment where employees can grow, feel challenged, and enjoy coming to work each day. There has been significant growth recently, creating exciting opportunities for development and career advancement while maintaining a strong focus on employee experience and culture.

Cons

With the pace of growth, there may be uncertainty as new processes and structures are introduced. However, the team is proactive about communication and is continuously working to improve processes, provide clarity, and keep everyone informed as the company grows.

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365 Retail Markets Response
5d
Thank you for the five-star review! We truly appreciate your positive feedback about the welcoming atmosphere and opportunities at 365. As we continue to evolve, we strive to foster a positive, engaging workplace where team members feel supported, connected, and empowered to grow. Although we do our best to remain proactive, we always welcome ideas that help us strengthen communication and collaboration across the organization. Please feel free to connect with our HR team if you have any specific suggestions you would like to share. We’re grateful to you for providing your experience and glad to have you on the team!
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