Good people, processes need improvement - Support Specialist 6Clicks Employee Review

Innovative product. May be helpful to some clients. Some friendly, skilled employees.

Unprofessional leadership. Company was run via a weekly, firing line style conference call where everyone was accountable except for the boss. Hired for one job and expected to do another. I found out I was let go by having all my logins shut off. I was also ordered to change my LinkedIn page to suit the company. Stay away from small companies like this where the boss sucks the company dry.

Collaborative team members and exposure to regional work. Opportunity to work on interesting topics, particularly in technology and emerging areas like AI and risk.

There was a noticeable gap between the role I was hired for and the responsibilities I was expected to take on. Shortly after joining, I was assigned tasks outside my scope, often with limited clarity and minimal guidance. Workload expectations were high and at times felt more suited for multiple roles, which made it challenging to manage priorities effectively. Despite proactively asking for direction and support, responses were not always consistent, making it difficult to deliver with confidence. Over time, this created a situation where expectations continued to increase without the necessary structure or support in place, making it difficult to meet performance standards despite best efforts. When performance concerns were raised, feedback was communicated in a way that emphasized a lack of confidence, without clear guidance or a structured plan for improvement. This made it difficult to understand how to move forward or recover. My employment eventually ended without what I felt was a clear or well-communicated process, which was disappointing given the circumstances.