Poorly Run with Unethical Practices and Low-Quality Tutoring Materials - SAT Reading and Writing Tutor 7EDU Employee Review

1.0
2 June 2019
Recommend
CEO approval
Business outlook

Pros

- Some of the students I've worked with have been great. Parents have been appreciative of my work. - When I first began at the company, they told me they really valued teachers and wanted to compensate tutors well (I was very hopeful, but this turned out not to be the case).

Cons

- The company eliminated pay for prep time, making the spurious argument that "experienced teachers" do not need prep time, and that if they were going to pay for prep time, they could just hire a less experienced teacher for less money. - The company does not offer pay for other activities outside of tutoring hours, including student records logging, messaging, etc. These duties are mandatory, but unpaid, which would be in violation of labor laws. - 7EDU asks its tutors to work highly inconvenient hours with no overtime pay. For instance, I worked on Christmas Day and New Year's Eve (in the evening, no less). They also promise an abundance of hours, but don't deliver on this (a few inconveniently-timed sessions were often all I had). - When I politely provided my reasoning for why prep time should be paid, the company suddenly stopped offering me any students, effectively firing me for simply pointing out an unreasonable/unethical practice. - The company's practice tests often have errors. This is likely because they underpay their test writers (they wanted me to write an entire SAT Reading passage + questions in a very short amount of time, arguing that their current writers do it in these hours). This type of low-quality test prep content does not help students nor teachers. Of course, if teachers spent time correcting these errors, that would be more unpaid work.

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7EDU Response
6y
This is a very unfair review. We always value teachers and pay them at a competitive industry rate. As a growing education organization, we only hire very experienced teachers and we hold a high standard when evaluating our teachers's performance. Teachers who are not given more classes, it is only because they are not ranked high based on our and students' evaluation results. In terms of the quality of our materials, we designed our test materials based on past real tests. Many students told us our practice materials are very useful to them. We have received many very positive feedbacks from our students and parents, which you can find on Google Review and Yelp Review. As always, we are open to all feedback and constantly look for ways to keep improving every day, making 7EDU an attractive place to our employees, students and parents.

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CEO approval
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Pros

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Cons

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