Pros
Supportive Team Environment: Working with the team was a highlight. The mentorship and collaboration greatly impacted my career. Transparent Communication: Town Halls have become much more transparent, keeping me up to date about company performance and what was happening in other departments. Professional Development: The onboarding process and QPD sessions are helpful. COVID: I appreciated the support 829 provided during the pandemic and beyond. I worked remotely after the pandemic which was offered to all employees but we also have in-person events and hybrid work.
Cons
Sales to Client Services Transition: Clients are often sold ambitious goals, creating challenges for Account Managers. Better alignment between sales and client services is needed (I know they are working on this).