Upper management/CEO don’t realize how toxic an environment they have fostered here where pointing fingers and blame run rampant and staff are fearful of having their mistakes shared with others and ultimately getting “in trouble” with the CEO. Training and processes are almost non-existant and though this is on the radar of upper management, they are still flailing when it comes to execution . People have to figure things out on their own and learn by not doing something correctly and getting reamed out for it People are encouraged to work excessive hours, especially during high season (60-70 hour work weeks are common and never addressed by management). Lack of recognition for a job well done unless you are one of the CEOs favorites. Abusive behavior by colleagues and/or clients is tolerated.