Pros
Weekly pay, decent pto, paid holidays. There are some very nice people who work here.
Cons
Robotic expectations. They treat you like a number while sending out emails about everything that needs to be done. Very little appreciation. They play games with raises. Will find ways to not give by stating you don’t have enough experience in a given area, meanwhile, while being hired, will state it’s very 6 months. They care more about the amount of calls you do (numerically) versus the quality of calls delivered and looking out for customer’s best interests. A poor system in gauging the performance of employees. High-school atmosphere, very cliquey. Special treatment if you fall within the clique, if you are outside of it, good luck. Parking is also a joke if you are a guy. Outside is reserved for women and people who are “chosen” by a lottery. Parking for men is off in narnia where you are walking a good distance at start and finish of every shift. They do not offer breaks, just a lunch. This was brought up and shrugged off like it means nothing.