Not a bad place to work but needs improvements - Customer Success Specialist ABC Fitness Employee Review

3.0
28 July 2022
Recommend
CEO approval
Business outlook

Pros

- great team who truly cares about their role, the customers and one another - work from home is a benefit - workday is not micromanaged - flexible with time off, appointments and so forth - great product - opportunity to learn a lot about tech & the overall industry - a great place to get started in tech

Cons

- disconnect between parent company and Trainerize - upper management has a lack of understanding of how much work the team does and that it is unreasonable - a lot of times feels like upper management is not listening - promotions are a bit iffy - seems like favouritism has occurred more than once - pay is not aligned with amount of work performed - there is no WFH budget for setting up a home office properly - KPIs/metrics were created years ago but they no longer align with current work so this forces people to do even more to keep up with KPIs - lack of immediate director/manager for over 4 months

Explore other reviews about ABC Fitness

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

The place and people are great

Cons

Nothing really to add to this

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ABC Fitness Response
4d
Thank you for the 5-star review! We're thrilled to hear you had such a positive internship experience. It's important to us that our interns feel supported, challenged, and have opportunities to learn and grow. We truly appreciate you taking the time to share your feedback and wish you continued success in your career!
2.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Summer Bi-weekly Fridays off, quarterly disconnect days, unlimited PTO,

Cons

Too corporate, bad to no culture, toxic work environment, no recognition. Endless work, unclear objectives and goals from senior leadership and management. Little budget to hire good talent, no budget to promote.

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ABC Fitness Response
4d
Thank you for taking the time to share your feedback. We're glad to hear you appreciated benefits like Best Life Hours, quarterly disconnect days, unlimited PTO, and other time-off offerings. We recognize that employees' experiences can vary, and we take feedback like yours seriously. Creating an environment where team members feel supported, recognized, and have clarity around goals and priorities is important to us, and we are continually working to strengthen communication, leadership alignment, and the overall employee experience. We appreciate you sharing your perspective and wish you all the best in your future endeavors.
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