Pros
The pay is pretty decent. Entry level in my area is 18/hr. My manager is pretty relaxed and empowers us to do what needs to be done
Cons
It really depends on the store manager, and some like to yell and be controlling/dismissive. The sexism is pretty blatant. Women work in front, men in back. The company was eaten by another corporation, and who knows how that will go. Micromanagment from corporate sometimes trickles into the office. CSRs are overworked constantly and every one in the last 6 years has cried in the office. Sexism and racism is a real issue in the industry, and active steps need to be looked at in the environment. It is apparently common that employees are overworked, and breaks are not given. This is a systemic legal issue that is culture related.