Fire me like a man. - Call Center Representative ACD Direct Employee Review

1.0
6 July 2016
Recommend
CEO approval
Business outlook

Pros

Great call volume during peak seasons 3 times a year.

Cons

They keep hiring people and it dilutes the amount of work available for people to make a good amount of money. They are constantly hiring despite having enough employees so I would be logged in 8 hours and make maybe 2 dollars for the day. They also fired me because I did not sign up for the 15 hour minimum. Why should I sign up when I don't make any money. I signed in and no phone calls would come in. They should get rid of the minimum hours. I just logged in one day and my credentials were invalid.

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5.0
3 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Flexible Communication Work life balance Work

Cons

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3.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Work anytime Lots of opportunities for hours

Cons

Hectic Low pay Low support Pay by the minute

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