Great company - Client Marketing Manager AIR MILES Employee Review

4.0
20 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Positive work culture and peers. Appreciate the transparency of leaders.

Cons

Silo'd departments, heavy workload, opportunities for workflow optimizations.

avatar
AIR MILES Response
4y
Thank you for taking the time to provide feedback. I agree, we do have a fantastic culture which includes recognition, celebrations and growth/development, all of which are deeply ingrained into our programs and processes. We make knowledge sharing a priority at AIR MILES and transparency in communication is important to us. We’ve implemented internal channels for our Associates to engage with leaders and ask questions, and for our leaders to share important business updates and key messages, tips, tricks and best practices. We value everyone’s opinion at AIR MILES, and we keep lines of communication open through pulse checks, surveys and regular one on one development conversations with leaders so that we can better understand what’s working well and areas to affect positive change. This also provides our Associates the opportunity to share valuable insights and recommendations to help drive our mission of Rewarding Canadians Every Day. I encourage you to share any tips or ideas about workflow optimization with your leader, team or myself directly. We are always looking to improve, and you can help us get there. Thanks again for leaving a review and thank you for all that you do. Dimitri Benak, VP, People and Culture

Explore other reviews about AIR MILES

5.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

avatar
AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
4 June 2025
Recommend
CEO approval
Business outlook

Pros

Making people write reviews to

Cons

And Review things just to

See reviews by: Helpful|Rating|Date|All