31 Dec 2021
AIR MILES Response
4yThank you for sharing your experience with us. We value our Customer Care team and they are a key part of our organization as they support our Collectors. We offer a variety of training and development opportunities to new and current front-line Associates to ensure they are set up for success in their roles. If you have feedback about the current training or are interested in more or different development opportunities, please speak to your Leader about it. Also, if you have experienced any delays in email responses, I would encourage you to this feedback with your Leader or the respective teams so they can ensure to respond in a timely manner going forward. Thanks for your feedback!
Dimitri Benak, VP of People and Culture