LoyaltyOne - Associate Director AIR MILES Employee Review

4.0
24 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Great people, great building in great location

Cons

Salary low, back stabbing, not enough support for learning and development

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AIR MILES Response
4y
Hello, Thank you for your time and leadership with AIR MILES. I am glad that you enjoy working with our great team of Associates. We encourage a culture of collaboration, transparency, and trust and if you have experienced situations where this was not the case, I encourage you to discuss this with your Leader to ensure that it is addressed. In response to your feedback regarding salary, we work annually with available market data to ensure that our salary ranges remain competitive and recently launched a new framework to enable more career progression opportunities and increases in compensation. In addition to salary, we offer many other perks, rewards, and recognition to elevate the Associate experience. We are also dedicated to providing learning and development opportunities to support career growth. For example, for leaders like yourself, we have the Expedition program – it’s an 8-month program designed to build the next level capabilities of our future and current leaders. We also have a tuition reimbursement program that Associates can take advantage of to build their knowledge and develop their skills. Chat with your Leader about these opportunities – I encourage you to explore them. Thank you again. Dimitri Benak, VP of People and Culture

Explore other reviews about AIR MILES

5.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
4 June 2025
Recommend
CEO approval
Business outlook

Pros

Making people write reviews to

Cons

And Review things just to

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