Highly political environment. This company doesn't walk the walk. - Manager AIR MILES Employee Review

3.0
23 Mar 2015
Recommend
CEO approval
Business outlook

Pros

There are more learning opportunities at this company than many other companies. There is also an in-house gym, subsidized cafeteria, bi-annual town halls with the whole company and lots of paid lunches. There are great people who work at this company. If you have the good fortune of working with them this can mean a real difference.

Cons

This company supports a "Mean Girls" culture. If you don't create the important strategic relationships required you'll find yourself hitting a glass ceiling within 3-5 years of working here. This company is highly political with only a handful of leaders that control most of the career movement within the company. This results in promotion based on favoritism as opposed to skill and ability. Most frustrating is that this company talks a good game about professional development but when it comes down to it, the leaders do not stand by their word. As a result, this company is quickly losing market share and suffering from lack of innovation. Tired ideas win out here and no outside opinions are welcomed.

Explore other reviews about AIR MILES

5.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
4 June 2025
Recommend
CEO approval
Business outlook

Pros

Making people write reviews to

Cons

And Review things just to

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