IT is a big joke; Executive Team needs to be purged; lacks competence and the skills to turn things around - Anonymous employee AIR MILES Employee Review

2.0
12 July 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to learn some of the tech that drives marketing for Airmiles

Cons

1. CTO yells and is condescending when you dont agree with his views. 2. Executive team around him a bunch of "yes" men who hypocritically do whatever they need to do to save their own necks and not what is in the best interest of those who they are to lead 3. Execs sit in a room and come up with the strangest and weirdest initiatives for weeks on end, then when they decide to be "transparent" it leaves workers more confused than before 4. Interview process has turned into a caste system where execs who are out of touch with the tech needs of the company lead interviews disrespectfully ignoring the competencies of those who work under them. When they do pick people to run interviews, it nepotisic based pickings based on playing favourites and not a lick based on competence. 5. Full- time / contract whatever the pleasure here, is a place where contractors are now looked at with disdain nevermind the fact that they probably make up quite a large part of this company's competency quota. Full timers get jerked around and demoralized by lack of leadership and clear communication. The term "we" is a myth. Its a "we" situation when it suits them. All in all a place that flourishes due to a lack of competiton in the space. - but that can change at any time...

Explore other reviews about AIR MILES

5.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
4 June 2025
Recommend
CEO approval
Business outlook

Pros

Making people write reviews to

Cons

And Review things just to

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