Pros
great coworkers… which is not even THEIR pro…
Cons
1. Employees overworked but under-compensated: Although they gave a range to the job listing, they will only offer the lowest pay and will NOT budge for anything higher no matter how I negotiated (so if they say $18-$20 or $18-$25, it will be $18). Lowballing all their employees and paying them less than the market salary. Employees often have to work outside of office hours to have meetings with employees from China (which they REFUSE to admit to their clients that they have a China office) and no overtime will be paid for those meetings! They also decided to layoff their workers from China WITHOUT hiring more people here, so instead they just give everybody more tasks and overwork them. 2. Holding employees payroll: They first hold their China’s employee pay, then started the ones here, paying them almost 2 weeks late 3. Management often changes their mind: They often change their mind about the workflow, going back and forth with certain details, and the funniest thing is they would forget the decisions they made (which I guess is somewhat a good thing because more so often they make terrible decisions that just makes everyone’s work more confusing). They would also change people’s job duties and assign them tasks that is out of their scope (which is why I don’t even know what my job title is because my job duties kept changing back and forth) 4. Micromanagement: Boss likes to stick his a** into every detail of the workflow, again, more so often they are making everything worse. 5. Moody and Unprofessional boss: His decisions and attitude is totally based on his mood… what professionalism? 6. Favoritism: Make sure you get on their good side because favoritism is STRONG here. The favorites will not get the blame even if it is their fault, boss would only promote people that he like. 7. Just an absolute SCAM: Upcharging clients and they make it so difficult for people to cancel their plan, causing many unhappy clients (some even came into the office and made a scene). His concept is “since they want to cancel anyways, might as well charge them another month.” He also blames employees that it is their fault that there are all these cancellations.. even though he is the one who double the price of the services. They also created an app for each of their client with a “3-month free trial”… except he told customer service to not emphasize that and just start charging merchants without notifying them. To sum it up: a very unethical and unprofessional workplace… pretty sure it is just a front for money laundering at this point. I would recommend it to people who really need the job experience but dont really need the money. Get in, get the experience so you can have it in your resume, and then LEAVE