RUN! - Customer Account Manager AMN Healthcare Employee Review

1.0
22 Mar 2015
Recommend
CEO approval
Business outlook

Pros

The facilities are really nice, however they are running out of space to put people. But there is a nice gym, cafe and starbucks

Cons

stay away from any positions in Customer Support. Since the new director came in, the turn over rate is very high, close to 50% in one year. The management is very petty and reactive to issues instead of proactive, which causes a lot of nurses pay to be messed up, it's a wonder anyone wants to travel with AMN due to Customer Support. The supervisors are petty and have drove away tenured people, either from the company or to other departments. If you work in this department, expect the director to barely acknowledge your existence, expect you to work overtime 6 days a week and then not appreciate you at the end of the day. The pay is low, they say it is comparable to other company's, do your research, it isn't. The current management is stressing out the team and running the department into the ground.

Explore other reviews about AMN Healthcare

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

My experience with AMN’s hiring and onboarding process has been truly best-in-class. Every interaction—from Talent Acquisition to leadership—was professional, thoughtful, responsive, and genuinely human. Communication was clear and timely, expectations were well managed, and I felt respected throughout the entire process. What stood out most was the people-centered culture. AMN doesn’t just talk about values—you can feel them in how they engage with candidates and new team members. The onboarding experience has been equally impressive: organized, welcoming, and intentional. I’m excited to be part of an organization that leads with both excellence and heart.

Cons

None that I have encountered yet.

avatar
AMN Healthcare Response
1d
Thank you for taking the time to leave a review with us, we are so happy to hear about your positive experience with AMN Healthcare! Please reach out if you ever want to discuss your experience further, drew.trustwell@amnhealthcare.com. Drew Trustwell, Human Resources, AMN Healthcare
5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

AMN Healthcare is a company with a clear purpose and a strong emphasis on people, development, and collaboration. There’s a genuine effort to create an inclusive and supportive culture, and you’ll find a lot of passionate individuals who care about the work and the impact it has on healthcare communities. Strong mission and purpose — Work feels meaningful, especially knowing it contributes to healthcare outcomes Investment in development — Opportunities for learning, mentorship, and career growth are visible and encouraged Collaborative culture — Many teams are supportive and willing to partner across functions AMN Healthcare is a strong place to grow your career if you value purpose-driven work and development opportunities. The biggest opportunity lies in simplifying how work gets done and ensuring consistent experiences across teams.

Cons

That said, like many large and evolving organizations, there can be challenges around alignment, prioritization, and navigating complexity across teams. The experience can vary significantly depending on your role, leader, and part of the business. Organizational complexity — Navigating systems, processes, and cross-functional work can sometimes feel heavy or unclear Inconsistent experiences across teams — Culture and execution can vary depending on leadership and business unit

1
avatar
AMN Healthcare Response
1mo
Thank you so much for taking the time to leave us a review, we are happy to hear about your positive experience while working with us. If you would like to discuss your feedback regarding organizational alignment, please feel free to contact me at drew.trustwell@amnhealthcare.com and share your thoughts on how we can improve. Drew Trustwell, Human Resources, AMN Healthcare
See reviews by: Helpful|Rating|Date|All