Honest review. Poor working conditions for field crews in the Central Az sector - Paramedic AMR Employee Review

1.0
16 July 2017
Recommend
CEO approval
Business outlook

Pros

- Benefits are good - Pay is average (but they are making hard cuts to OT) *See cons

Cons

1. Company does not care about their employees 2. Switched over to McKesson for their soft medical supplies. IV set ups fall apart in the middle of treatment, IV catheters are dull and cause unnecessary pain to the patient and an increase in missed/unsuccessful IV access, EKG pads that do not stick under good conditions and are useless with diaphoretic patients. Several complaints have been made to no avail. 3. inter-facility/911 back up ambulances are in horrible condition all the time. They have extremely high mileage, they are filthy, most have AC units that barely work, they ride rough and break down frequently. 4. Management that fails to manage effectively, micromanaging is not managing nor is lazy managing. 5. Very poor employee attitudes. 4 and 5 go hand in hand. 6. Excessive cutting back on full-time hours. Our ability to sustain our home life and pay bills greatly depend on our overtime in this field. We don't get paid what we should as it is. Take away our OT and the risk/liability/high expectations are not worth it. Less pay = less quality employees, high turn over and inability to handle call volumes. -Losing all of our 911 contracts (nowhere for those people to go in the company) Senior crew members will push out a lot of new hires for positions. - Inter-facility hours are being changed/reduced to 12 hour shifts 3/4 per pay period

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5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Good working conditions Chance to advance

Cons

Fleet units are old and AC not working well

3.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

There’s a good workforce here with employees who are well united on issues a strong sense that the company is actually pushing toward a positive future in terms of operations. Ambulance fleet seems to be getting good upgrades and call volume (in most areas) is manageable. There is also a good amount of OT available with bonuses/incentives available. Matching 401k is nice and health benefits are very reasonable.

Cons

For being such a large operation, the pay rate seems to be lacking as of right now. Most employees with adult responsibilities are having to rely heavily on overtime/incentives just to have a semi-comfortable lifestyle outside of work. Uniforms definitely need improvements and training for new EMTs seems a bit lackluster. The morale can be low at times also due to the company being write-up happy (for lack of a better term). Lack of 24 hour units and proper posting locations makes for a somewhat harsh work day as well.

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