Bad work environment and long hours - EMT-B AMR Employee Review

2.0
7 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Can get a lot of hours if that's what you want, may get some good experience depending on the medic you work with.

Cons

Poor management and low workplace moral, experience likely to be limited to being just a driver depending on the medic you're partnered with. Workplace hostility, minimal training by burnt out FTOs, favoritism in the workplace, malicious dispatching often times, long hours and rarely off on time. When assigned overtime, many crews are given a short time span between shifts. (Example, you work a 10 to 10 shift, get off at midnight, and expected to come in the next morning at 6 am! This is especially bad for anyone who has a long commute such as one hour). Safety is not much regarded unless it potentially puts the company at risks of lawsuits and etc.

Explore other reviews about AMR

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
4w
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

Cons

Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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